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February 2024 by Michael Cain
Carhartt selection is on point.. customer service is to be desired tho
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February 2024 by J B
Went looking for an exercise trampoline. Asked the guy up front - he said they probably don't carry them but if they did they'd be back in exercise equip. No way to check for me? I asked another guy in back - he said they carry them but likely don't have any in stock and pointed me to where they'd be if they had any. There were 3 in stock.No public restroom??? Seriously?The plus side is I paid about $44 - found the exact same one on eBay for $76.
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February 2024 by Miodrag Bob
Dead and the registers are down or something. Little time until they close down. Looks like management issues
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December 2023 by Adam Bain
I was just treated like a common criminal while trying to exchange a pair of very uncomfortable shoes I wore inside my carpeted office for 30 minutes. I misplaced my receipt and had my bank statement showing the transaction that happened less that 24 hours prior (business card dip and pin entry). The manager was supremely rude and aggressive and wouldn’t even allow me to speak. In retrospect I’m thinking I must remind home of an ex-boyfriend that caused him some type of trauma. It was really weird. I’ve given this corporation my money for 20 years. No more.
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October 2023 by Ahmad Hamami
Bad customer service I bought a go cart they never said anything about no return or exchange on it as soon I opened and put it together the go cart didn’t start and that was only 3 hours later and they refused to help me refused to change it and when they gave me their customer support’s number he hang up the phone in my face. Very bad company
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August 2023 by Nicholas Jordan
This is a shell of a store. Complete mess with missing products, stuff all over the ground, and disorganized. The only redeeming quality is the prices are pretty competitive if you can find what you need. The store manager should be ashamed of themselves for letting a store get this bad.
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July 2023 by Michael Macdonald
The kid at the front was very friendly and helpful. I got a pretty good deal on some shoes, but the building was very hot/stuffy and unorganized. Hopefully, they work that out.
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July 2023 by Tammy McDaniel
Very helpful staff but lord, get those guys some air conditioning . It was ungodly hot in that store.
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April 2023 by Marsha Cole
Very disappointing. Store is messy, floor littered, and unclean. Staff do not know their merchandise and did not assist me in finding anything. Never again
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March 2023 by Garrett Dunn
Had an hour to kill while in Ann arbor so I figured I'd go look at some guns in the back of Dunhams. Will was most definitely one of the more knowledgeable gun salesman I've met. He knew info on every gun in the back of that store. From the garbage HiPoints to the quality of a Taurus or a S&W. If you want to purchase a gun go see Will at Dunhams in Ann arbor you couldn't ask for a better experience....p.s Didn't purchase a gun yet he had no issue showing me several guns and talking through their features and pros and cons. Go See Will!
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January 2023 by Tab B
I was in the store shopping and had a physical emergency, I could not find anyone in the back of the store. I stuck my head through the "employee only" doors, knocked on the break room where the manager appeared to be. I was promptly yelled at by the manager even when I tried to explain my situation. I have in the past spent much at this store. I will never return. Thank goodness I wasn't having a heart attack.
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January 2023 by Grace Su Ming
Great place to shop. Awesome deals, always giving out coupons. Nice staff. Wide variety of stuff and prices.
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December 2022 by Maxine Mercier
Very little help when you are trying to find something. Then when you're being checked out and the cashier just slides the money in a rude way instead of handing it to you. I just took it wrong, maybe. However even if you don't want to be at work try to be more polite and wear a smile. Otherwise call off cause your having a bad day.
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November 2022 by Tommy Darrow
Love Dunham's got to get stuff on sale though the retail is kind of high if it's not in the ad or coupons but they do a good job of keeping it stocked got a sweet deal on a 23 gauge I love it
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October 2022 by Sherman Maggard
Came in to buy shoes and waited 30 minutes with no one showing up or asking if I needed help. Sad.