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March 2024 by Stelica Paval
The clothes have a very good quality. The prices are high maybe, but you could get really good deals and save money
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October 2023 by Jumana Vasi
Somehow the in store order that I placed got lost in the system. After getting the runaround by the main customer line, LaCharro at the Briarwood Express patiently heard my complicated situation and managed to track down my order. LaCharro was kind, friendly, and went out of their way to be helpful. Thank you!!
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November 2022 by Crystal Barrett
I just want to say thank you to the employees working last night. My daughter and I arrived as they were closing. We were not aware they were closing and continued to shop. . The employees patiently waited while my daughter found a suit for her college graduation pictures. Thank you guys so much!! We really appreciate it!
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October 2022 by R M
Came to do an exchange, said they were open until 9. As I walked up I saw a young woman locking the door. I asked if they were closed. She stated they had inventory so they closing early. Very disappointed I just drove 30 mins, to now have to come back tomorrow.
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June 2022 by Kate Staley
Saw reviews and called the store to verify hours. Their automated phone message even says open until 8pm but they were closed when I got there at 7pm. I want to spend money there, why are you making it so complicated to figure out your hours.
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May 2022 by Shayma Salman
I went there to many times to buy clothes but every time i went the store closed at 6:00 pm and in the website says that you are close at 8:00pm !
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April 2022 by N A
There fitting rooms are closed for no reason. The associate solution is to buy everything you want to try on, try on at a different store then come back to return. Absolutely impractical. You lost a sale with that move
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March 2022 by Craig Alcala
I've come multiple times to make a return and they are closed every time. A couple weeks ago I suggested the new hours to Google (Sun 12-5 and M-Sat 12-6), someone at corporate must have declined them. I went back today because their hours on their company website were listed as open til 9, only to find that they are still closing at 6 every day. What a joke, I just want to make a return.
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December 2021 by Betsy Orleans
Was in the store tonight and I heard a gentleman ask to try on a shirt. We were the only costumers in the store it was 6:40pm. The guy working told him no. He said, they already cleaned them & were closing in 20 mins. 20 mins was obviously not long enough to try on a shirt. I saw a dress I liked but just walked out. All the workers were rude.
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November 2021 by L W
I had the experience as other reviewers. I attempted to visit the store on 11/14 around 4:30 PM and it was closed. I attempted to visit the store a second time on 11/20 around 3:30 PM and it was closed. Either time there was no sign on the door or anything indicating why it was closed. Further, I also experienced the same thing mentioned from a previous reviewer about fitting rooms being "closed", but then some shoppers are allowed to use them. I went in the fitting room given there was no signage that they were closed and other people were using them. I was then told they were closed, but the other people were allowed to stay. Call the store before you go to ensure it is actually open during their business hours and I have no idea if the fitting rooms are closed or open.
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November 2021 by Akash Kumar
Have tried to come here several times over the last few months. They don't update their Google maps store hours which obviously results in a lot of people headed over the false expectation of them being open but they don't seem concerned and haven't fixed it for months. Today I got here before the 6pm time posted on their store front.... But they had closed early.
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November 2021 by Anthony Castro
I’ve been trying to return a pair of jeans I bought in the wrong size because because they don’t have a fitting room anymore. I’ve been to this location 3 separate times now to try and return these. Their computers were down the first time. They closed early at 6 the second time. I tried in the middle of the afternoon on a Sunday when they were supposedly open and they were closed again. I don’t even want to exchange them anymore, I just want to return them to be done with them.
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November 2021 by Lou Lou
They closed their dressing rooms on Sunday but one sales associate allow one customer inside the dressing room as favoritism.
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October 2021 by Ashley Smith
If I could give less I would. I called and young lady said were open until 6. This was at 4:30, I get there at 5: 15 and the doors are locked!!!!!! I drove a half hour to get there for an exchange. I called inside and she said oh well. I can see how ppl choose violence (jk). Mind you I counted 3 associates inside. How many does it take for an exchange or refund? But they will stay and milk the clock. I hate it here!!!
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October 2021 by Dane Stahl
Hours say they're open till 8, came back at 6:04, doors locked, three staff members just chilling, said they were closed
