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February 2023 by Jay Baugh
My company has some of their vending machines with safety products, chemicals and some other stuff. Can't say there is a supplier out there with better service. The local team in Ann Arbor takes good care of us.
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February 2023 by Austin Cupp
Store was closing and I needed 800 quick links I walked in and chase took care of me! Real nice guy! And knows his job! Thank you!
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December 2019 by M. Kowalski
Saw there was only one review and it is negative; I had the opposite experience. Neither Lowe's nor Home Depot had what I needed, but Fastenal did and the guy there was very helpful in finding it.I had broken a unique fastener for a skylight and would otherwise have had a huge headache finding a replacement.
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December 2019 by David Healy
Bad service on processing a return. Customer service rep became irritated with me because I couldn't give him the exact discrepancy in the dimensions of the item I had bought - compared with the description (incorrect) on their website. Rude after the the interaction. The company has the wrong guy in the role. Suggestion: close the place for a day, do some training on customer service.
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December 2019 by JR Gibson
No one wanted to help me and when they did it was terrible . Lowe’s has a better selection of nuts and bolts . Save your time and go somewhere else.
