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August 2023 by Mich “Michgundog” Gundog
Awful!
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March 2023 by They call me Mr. Nice Guy
Normally fast.
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January 2021 by patrick obrien
I LOVE YOUR BANK YOU DO PEOPLE GOOD AND YOUR SO KIND AND CEARING THAT IS WHAT I LOVE YOUR BANK AND COURTEOUS THANKS FOR BEING A GOOD BANK !!! AND MAY ALL THE STAFF HAVE A BLEST NEW 2021
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October 2020 by Brice Lewis
Brady F. was very helpful and courteous with us as we opened new accounts. Recommended bank to all my friends and family.
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October 2020 by Hosanna Fowler
Brady F. was so helpful, kind and compassionate. Helped me set my account up with ease.
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October 2018 by Katie C.
This bank does not deserve even one star. Do yourself a favor and stay away from this bank especially if your going to relocate in the future. I thought Bank of America was the worst bank until I dealt with this bank. They are fee driven. The customer service is condescending and ineffective. I never received a written or email notice for account non activity fee and this bank took $80 fee and refuse to reimburse $70 out of $80. I had to move to GA and there is no way for me visit the branch since their location is limited. They are not flexible at all even though Ann Arbor is full of students and faculties with high chance of relocation. Also their online banking app sucks. It's slow, frizzes out of blue and old. I had to write a letter to close my checking account and haven't received my check yet.
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August 2017 by Dan Malene
Great customer service!
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September 2016 by Stephanie Spoonamore
Staff is always very helpful and always pleasant. Nice to always be greeted with smile. Keep up the great customer service.
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July 2016 by Dylan Imre
Just recently started going to this branch and have been very happy. Staff are friendly, service is fast (unlike other banks as well as credit unions in town I have also tried). Very convenient location as well!
