January 2022 by Christina Nielsen
Please do not waste your time signing up for any sort of bank promotion with this Flagstar. I opened an account back in November and called multiple times making sure I met the requirements for the promotion. 90 days has came and went with the advertised requirements being met, and I still do not see the cash deposited. I finally call the branch today to see what is going on, as it has been months, but they gave me a runaround answer explaining how I suddenly did not meet the requirements. Incredibly disappointing, and to top it off, they shared that their reason they could not still move forward with the deposit is that they closely monitor their customers accounts to meet the requirements. Interesting that if they were doing so, they could have reached out before I didn’t meet their “additional requirements”.VERY POOR customer service.