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March 2024 by Leonardo Rosa Lemos
Me and my son went together and we had two different experiences.I was lucky, but my son… poor boy!Good thing hair grows quickly.
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February 2024 by Beverly Collins
Excellent haircut, badly needed. Thank you.
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December 2023 by Sriram Priyadharshan
The worst place you could get a haircut, you might as well take a razor and shave your head.
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September 2023 by Brandy Jo
Short at time and my lady was very nice. I'm also happy with my cut.
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September 2023 by Silvana Graf
I like the app and Lisa did a great job. It’s reasonably priced.
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August 2023 by Israel Castillo
Worst Salon ever!!!!! They destroyed my hair! This place should be closed! I am so upset and they on top charged me to get my hair butchered! Please don’t go there if you care about ur hair!!! It’s feels like a nightmare!
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June 2023 by Anthony Zahm
Had a wonderful experience at this location. Got a trim on my hair, Pam was my stylist she was great: made polite conversation, was helpful, knowledgeable, and kind. I used the online check and was in-and-out, in approximately 20 minutes! Would definitely recommend.
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March 2023 by Jon Fenwick
That was the fastest haircut I've ever gotten, and I doubt it's a coincidence that it's also the worst. The only good part of her rushing through it was I didn't have to smell the cigarette smoke on her hands for longer.
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May 2022 by Roger Jr
My wife got a haircut at this location. She did not particularly like it. Employees could not get the coupon she had to work in the computer system. My wife returned shortly later & more work was done. My wife thought the second effort was an improvement but was not happy with end results.
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May 2022 by Kelsey Purvis
I was in Ann arbor for vacation and we had extra time one morning. I brought my son in to great clips for a quick haircut and they did fantastic. There was no wait so we were helped right away. The woman who cut my son's hair did a really good!
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December 2021 by Nancy N.
Half the staff tested positive for covid yet they are still open?!? Makes it hard to support businesses when you know this!
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October 2021 by Mike Walters
Great clips in general is a risk when you’re expecting a haircut the way you want it, and expecting it not to be messed up. I recommend never going to any great clips with regards to just a general regular haircut. I feel they hire just anyone and have a high turnover rate. . As far as this specific location, money is clearly more important than the customer to the franchisee owners. I had a very odd experience today with a nice manager, Kathy, who walked outside to have a private conversation with one of the owners re: my return attempt. I followed her to keep her honest and her boss and the Corporation honest if I could. . Kathy said an owner Laura declined to honor my effort at receiving a return under their return guarantee. I had my receipt for 2 products but was sent away denied a fair and just outcome. I have spent hundreds of dollars there over the last few years, to what end? To be denied a simple refund for 2 unsatisfactory products I purchased and tried?.On a bigger note the owner Laura refused to let me get her email or any of her contact information telling Kathy that she would call me in a few days.Edit: The owner did call. Nothing gained by me but a friendly chat.
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October 2021 by Elango Elangovan
Easy to schedule via their app; friendly staff! Have senior discounts!!
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July 2021 by Aniket Bhavsar
Cheaper than others is the USP, too long wait.
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May 2021 by Cayla Couch
I got my hair cut and asked for only a trim. The stylist butchered my bangs by cutting them uneven an super short. She also chopped my hair uneven all around and missed quite a few spots so now I have random long pieces. She also only wanted to discuss her views on how she didn't like Covid policies and coughed the whole time she did my hair. Would definitely NOT recommend the stylist Ruth.