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March 2024 by Jan Hobbs
I have a monthly package of services. I usually save them up throughout the year for winter time use. Haneen has performed two facials on me this past month. By far she is the best esthetician I have had across my Hand and Stone experiences in California, Arizona, South Carolina, and Michigan! She will be my go to person from now on. I must also share that I am a nurse and her knowledge of the skin and it's needs are exceptional!
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January 2024 by Jaulanda Perry
It is one of the best spas in the area. Extremely professional, high-quality products and services. I've had a facial and massage, and it was top tier.
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January 2024 by Robert Alexander
What an excellent experience, my practitioner was Amber. I had a deep tissue massage and a facial. I enjoyed them both and felt that I was in a knowledgeable and thoughtful service provider. I definitely will be back!
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December 2023 by Z
they canceled my appointment 20 minutes before scheduled time
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December 2023 by Ami Wood
The experience at Hand and Stone Massage was somewhat lackluster. Although the massage was personalized in theory, the execution fell short. Despite highlighting specific areas for attention, they weren't given the necessary focus during the session, or any at all. Additionally, the redundant questioning about personal history, already provided during intake, without the therapist having access to the tablet, was a letdown. It felt like my needs weren't valued or properly attended to. Sadly, this experience makes it difficult to recommend or consider returning to Hand and Stone Massage.
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December 2023 by Natalie Brown
I have been getting massages from Matthew for about 1.5 years. He is AMAZING. I have a lot of pain that he has helped me manage and is so knowledgeable about the body. I would recommend him to anyone but especially anyone who is dealing with pain!
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December 2023 by Karen Hulsebus
I've always received excellent service here. Everyone has been respectful and communicated well regarding what I was looking for in each session.The monthly membership is a great deal. Your points roll over if you miss any months, and you can use them toward upgrades. I'm an ongoing customer, and don't see that changing any time soon.
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November 2023 by Stephanie Tamm
Amber is very good at deep tissue massage - addresses your issues, asks about pressure and pain and overall down to earth and effective. She also gives a great facial, explaining each step and product as she goes with good pressure. My skin looked and felt great afterward!
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November 2023 by Char T
I felt that Jeremiah was very professional and skilled. He helped improve my posture and stance. It was like magic. It was a great experience to have as my first massage. Thank you.
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November 2023 by Joe & Stephanie Evans
I made an appointment for a facial with Amber based on her good reviews. I arrived on-time but she was a no-show. I had been waiting 20 minutes when the receptionist said she would be there in 45 minutes. I had taken the morning off from work to treat myself for a facial. I didn't want to wait for Amber so I rescheduled the next week with Yaniah. I wasn't even sure I wanted to come back but was told the facial would be complimentary. Yaniah was on-time and the facial was wonderful and relaxing. At check-out they said they would take $10 off the introductory price...They did comp it when I said that it was promised from the week before. So first visit reviews are if you know you are running late, call the customer to inform. While the facial was nice, I'm not sure if it's worth to pay more than the intro rate of $79.
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October 2023 by sandy weimert
I had a lovely one hour massage. Friendly calm, cleanand warm environment.My therapist was great. I was totally able to relax.Thank you!
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October 2023 by Shawn Dixson
Had a not so awesome massage the first go around but Hand and Stone reached out and scheduled a follow up which was awesome, totally got the massage I was hoping for and feeling a lot of relief, Thank You!!
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September 2023 by Glenn Simon
Parts of my visit were pleasant: My therapist gave a good massage and was responsive to my communication. The staff I encountered were friendly and professional.But: My experience at H&S felt as if I were being processed via conveyor belt at an assembly line. Specifically, the transitions before and immediately after the actual massage were abrupt enough to feel unsettling.I understand that keeping to a client schedule is both important and challenging, but most other massage establishments I’ve visited seem to navigate this in a less ‘clunky’ and more graceful way.
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August 2023 by Kim Whitefoot
Amber is amazing! She is by far the most unique and talented artist when it comes to a deep tissue massage. Very personable towards your needs while taking extra time to demonstrate other techniques. She’s passionate about her work and you won’t leave disappointed ?
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July 2023 by Rachel Hissong
I just paid $70 for the worst facial I’ve ever gotten. Yulia did nothing but wash my face (poorly) and she completely ignored my request for extractions. She also left cleanser around both of my eyes. I literally could have done a better job at home with my cleansing brush! To make matters worse, she ended my “facial” 10 minutes early. My pores are still clogged and now I have to shell out the cash for another facial in order to achieve what this esthetician was too lazy to do. The only redeeming qualities of this place are the ultra polite and professional ladies at the front desk. 10/10 on customer service; 0/10 on actual esthetics.
