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March 2024 by Ann Carr
Fast and easy filing! Professional service that knew what they were doing.
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March 2024 by Aluisio Da costa
Great service.
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February 2024 by Bill Glesner
Our preparer Amy Gibson Thomas was fast, accurate and very friendly. We are very confident that we got the maximum refund possible. We will be using H&R Block again next year.
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April 2023 by Dreas Houg
Highly recommend. HR Block has highly trained professionals that will take the mystery out of paying taxes with solid and reliable advice.
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April 2023 by Fire Man
Great experience, service, good price, convenient, in less than 1 hour you are done, including payments
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April 2023 by Shirley
I was charged around $300 more than I expected for my return! This does not concur with the office's signage about "transparent pricing." I feel like I was taken advantage of, and I'm a senior citizen living paycheck-to-paycheck.
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March 2023 by Ruth Scheller
I had great anxiety and fear with my taxes due to many factors. My preparer was thoughtful and courteous. She set me at ease and when we were done I felt confident in my choices.
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March 2023 by Ron Burgundy
I called ahead to make sure they did walk in’s (They did). When I arrived, I gave the reception my info and she went in the back to give in to one of the accountant’s. I heard the accountant go “Ughhhh”, like she was very annoyed. The receptionist came back and escorted me to the accountant (An older white lady), who was just really short with everything we was saying, she cut me off as soon as I started talking and said “wait, let’s just go over a couple things. First off, don’t run when you hear how much this costs”. ???? Then she asked me some questions about my taxes and priced me out. They way she said the price was like as if she expected that I couldn’t afford it and was going to argue about the price or something. She quoted me $250-$300. I said “ok”. That seemed totally reasonable to me, as that’s how much I paid an accountant last year.She then goes “Did you use an accountant last year?” And I said yes, and I swear to god, she goes “Are you sure you don’t just want to use them?” I said “Well, that guy ended up taking quite a while last time so I figured I go just come here and get it knocked out of the way, because I need the paperwork for a loan”. She goes “ok, let’s do this”, in a tone of basically being like “let’s get this over with”. She asked for my documents and we realize I’m missing something. I go “alright, I’ll have to go home and grab it” (At this point I was already not actually planning on coming back based off our how absolutely uncomfortable that whole transaction was and could not get out of there fast enough). She then goes “Well I’m booked for the rest of the day” and showed me her calendar on the computer. Which is fine, I understand. But if she was too busy to take me in the first place she could have just said that instead of that super awkward experience. I said “That’s fine. I’ll just come back another day” … I will in fact not be coming back another day. Lol. I gave an extra star because at least the receptionist lady was very nice.
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February 2023 by Heide Kaminski
Very good customer service, will definitely return next year and recommend to friends and family!
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April 2022 by Aurif Abedi
I have been a client for years and have always recieved prompt, organized and respectful service
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February 2022 by Santosh Kottalgi
Amy is fantastic in helping nicely. She is detailed oriented and does perfect job.
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February 2022 by Kristan Sock
Deborah is thorough and kind. Love working with her and will continue to as long as I can.
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April 2021 by Camden Ferris
I had Darlene as my tax prepper.My appointment was originally scheduled for 7 at night, but due to issues outside our control, we started around 7:45.We sat down and joked around a little and she was friendly and we continued to have fun banter while she entered everything into the system.I also learned about three or four new things from her about my taxes.When the time came for my return, she showed me the amount and I was so stunned I took a picture of it!THANK YOU!But wait, it gets better!As we headed up front for me to pay, I noticed it was 9:30. I asked her what time they close.She casually mentioned 8pm.Darlene was a Saint and spent an extra 90 minutes talking, and (patiently) answering all my questions about my taxes, AFTER closing hours.What great customer service! Thank you so much for your kindness and helping me with my taxes!
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April 2021 by Charles Bodette
Very good service from Susan Ramond. On time and very professional.
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April 2021 by Jack Kenny
Thorough and comprehensive work by Amy Thomas.