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“Michael helped me with some insurance issues I was dealing with. He was very polite and helpful. He got me a much better price (price went down by half.) I was just getting ready to shop around even though I've been with State Farm for over 30 years. Because of Michael I will be staying with State Farm. Good job Michael, many thanks !”
“I've worked with this agency for a while now and have had great experiences overall. Today I worked with Kelly during my new vehicle purchase. She was quick and responsive making my new car purchase easy and hassle free! I also have a home policy with them and have had a fantastic experience.”
“Ryan is a very nice person and knows what he’s talking about! He answers all the questions you have about your insurance truthfully! Very kind and respectful person! Thank you Ryan!”
“As a first time executor handling the home property of a dear friend who passed away. Stephanie Trax was incredibly helpful and professional guiding me through the changes and needs of the Home Owner's Insurance. She offered me comparisons and patiently reviewed coverage and premiums. In a timely manner, Stephanie processed everything! She was extremely helpful and compassionate during this challenging situation.
Thank you Stephanie!”
“Peter and the team over at concept insurance are absolutely hands down amazing!! I have never had better customer service in my life!! They go above and beyond every time. Peter has even answered me after hours when I had an emergency when a tree fell on my house. Or when I decide last minute to get a new vehicle he has gotten me insurance info after hours !! Hands down the best people I have worked with !!”
“We’ve been with us agency for about 15 years and they are wonderful. Heidi is terrific. Jennifer Johnson is also extremely responsive. Both the Ann Arbor and Brighton offices are terrific.”
“Lori Wilson from Gallagher is it absolute rockstar.! That only did she help me she called back to confirm everything was okay she checked on my account this morning when the payment had been processed. She is the epitome of customer service! In a day and age where service is often on the back burner, she exemplifies what service is supposed to be thank you so much!”
“Lori was amazing to work with, we had some obstacles to deal with due to my current insurance provider not reporting correctly but we were able to get it resolved. I highly recommend dealing with Lori at Miles Tharp Allstate.”
“Excellent staff in a beautiful location. Particularly, Alex was incredibly informative and helped me understand and choose the right life insurance - and Josh is super friendly and always keep me updated on any changes.”
“I’ve been a long time customer with the Susan Cobb agency and they have always taken very good care of me and my concerns. The advocate on my behalf with claims and repair shops. They’re prompt with return calls, and offer excellent advice on best use of products.”
“Great service! Ernesto was an awesome dude, great at explaining coverage details and he was very careful about getting the numbers right, always triple check before confirming.”
“Aprill Agency Inc. has been my Insurance agency for my annuity for children and now Grandchildren... I love the attention my accounts get and customer service. I live out of state but when I get a chance to come to Michigan I always enjoy stopping by the office.”
“I got my car insurance here and I’m really happy with my decision. They were able to save me some money compared to my last provider and I feel like I’m covered better now.”
“Kim, has been flexible, understanding, and informative. She works my policy to my specific needs, to help me save money, yet provide me with the protection i need for the budget I have..Thank you Ann Arbor insurance Associates and thank you specifically Kim!”
“Reliable, honest, and great communicator. Quickly responds to texts/calls/emails. Always looking to help. Would definitely recommend Ryan at State Farm to anyone looking for the right insurance coverage.”
“Peter Baker and his staff are incredibly professional. We are always met with professionalism in service and timely responses. I highly recommend this agency for your insurance needs.”
“We have been with this Farmers Insurance Agency for many years. We have always had great service and response time for our policies (RV, Cars, Boat and Home). Would recommend them.”
“I've been dealing with Barb and especially her Office manager for many years. Very professional and know their stuff. Great agency to have in the Ann Arbor area!”
“Hylant is by far the best place I have ever worked! I feel so lucky and blessed to have my job here. They take care of their employees and clients like they are family. TOP NOTCH!”
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“Kay Johnson is very professional, understanding, considerate, and patient. She reminds me about things I may not know or have not considered. She explained terms and policies clearly and made my decision-making process much easier. She is a TREASURE to the insurance industry!!!”