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March 2024 by Debbie “DebK” Kogelman
It is a small store but the service was excellent. I was hoping for more selection though.
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November 2023 by Molly Walker
The store is great but their bank, Comenity, treated me very badly -- called demanding I pay $43 at once because the post office had returned my $29 check (saying it was wrongly addressed but it wasn't) and then Comenity added $14 interest for 10 days or so!
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January 2021 by Makenzie Peecook
The staff is so wonderful! Always worth making the trip in.
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January 2021 by M. M.
Excellent Choices
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November 2020 by Marsha
Had returned item I ordered online for a different size. They were so helpful making the decision on sizing and went out of their way to make sure I got the original sale price. I plan on frequently going to J. Jill here in Ann Arbor.
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December 2019 by Chris Johnson
You need a little effort to get here, but the sales people are great and the merchandise is well thought out
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October 2019 by llama girl
Love this store! Great choices of merchandise and wonderful customer service!!
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March 2019 by Kathe Harrison
Very helpful staff. Knowledgable about their merchandise. It's a pretty small store, though.
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November 2018 by Stephen Davis
Great, attentive service in an extremely well merchandised store!
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May 2018 by Jane Miller
Don't skip at stores shop on-line clothing line is fabulous for me being tall and slender. Can't say enough about J Jill. Warmly, ms Miller
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February 2018 by Heather Mayes
I like J Jill because of comfortable clothing. I love this location because it convenient and I've always had excellent interactions with the staff. They give great, honest advice, in addition to being attentive and pleasant.
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February 2018 by Jean Gosling
Great clothes, very helpful sales people, FREE PARKING and it's always neat and clean. They have a lot of clothes on special sale (mostly past season). I would give it 5 stars if they carried petite sizes!!!
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December 2017 by Susan Bunton
Attentive staff
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November 2017 by Diana Neering
Good customer service
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July 2016 by Mary Gillis
At one of my first visits to this store, a clerk told me to make sure to visit near the end of the month, when so many things go on sale. What I am finding is that they often offer an additional 25 or 30 percent off items that are already on sale. So, even though this store is expensive, I love it. The way the clothes fit, the softness of the fabrics, the style, it all really works for me.
