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October 2023 by Hilary Cohen
I don't shop for shoes anywhere in Ann Arbor except for Masts. The shoes are a great combination of stylish and comfortable. The service is off the charts. No one is ever in a hurry - the staff will stick with you until the fit is right, there has been ample time for decision making. Everyone is pleasant, cheerful, and professional. I'm committed to shopping at locally owned, independent stores and am so grateful that the best shoe shop in town fits the bill.
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October 2023 by Ann Marie Kotre
Warm, wonderful professional service. Dawn's assistance in diagnosing my foot needs & shoe options was very reassuring.Am wearing my puchase today without any toe bandaids or otherprotection except for my new Wignam Wellness Sox. Look forward to returning for dress shoes in the not too distant future. Thanks again for your time & expertise!
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August 2023 by Carrie Lominac
When I had ankle surgery, my orthopedic surgeon and physical therapist recommended this store. It's a nice shop and you're actually taken care of like old times. You're actually measured and they care about what conditions, if any, you need relief from with footwear.
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July 2023 by Nicholas Bell
I know people who travel a long distance to shop at Mast Shoes.A great selection of styles and brands with lots and lots of choice of size and width. I live within walking distance and am fortunate to have a store with friendly, expert staff and terrific service close to home. Highly recommended!
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July 2023 by Helen Johnson
I can find very comfortable and stylish shoes at Mast Shoes. The staff are very nice and helpful. Although prices are not cheap. they are good quality. Highly recommended.
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June 2023 by JANIEKA Blessed Carroll
Great comfortable shoes. I am a bus driver, meaning I am driving all day pushing air brakes & these shoes help me a lot. Comfortable to walk in plus keeps a shine. Great Quality shoes
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May 2023 by Nanci Jenkins
It never changes. At Mast Shoes you always get the most attentive sales staff. Rich was patient with my search for the right shoes for working retail, made suggestions and gave me feedback on why one might serve me better. High quality staff, fabulous shoes and a family run business!
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May 2023 by Jodi Wallo
I had an amazing experience at Mast Shoes today! For starters, I brought an older pair of good-as-new black Naot shoes that I thought had become too big. My wonderful salesperson William, showed me that the inner sole from the Naot's is actually an orthotic & the problem is I was wearing my orthotic on top of it. Whoops! Afterward, I chose to look for a versatile pair of "brownish" shoes. I ended up choosing another pair of Naot's, a gorgeous soft leather low boot. I love them! Thank you William & Mast Shoes for a wonderful shoe buying experience!
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March 2023 by Karen Taylor
Great old school service . They actually measure your feet and help you with shoes. It's such nice service. High prices but very well made shoes that last awhile .
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December 2022 by Gabi Mulder
Their website and some reviews claim that they carry a wide range of shoes in terms of size and width. Going in person, I did not find this to be true. Finding shoes that fit me is such a struggle that we drove an hour just to come here because of the claim that they carry wide width shoes. However, the selection of wide width shoes they do carry is extremely limited. I was able to try on a total of three shoes, none of which were what I came here for and only one pair fit. Overall, incredibly disappointing. Staff were nice but not helpful.ETA: the shoes I was looking for were a pair of dress boots
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December 2022 by G M.
They say they carry an extensive range of shoes, but in reality, their wide width shoe selections are extremely limited. Call before you go to make sure they actually have what you're looking for. The staff person helping me was nice, but only found a few options, and when none of them fit, said they couldn't do anything else for me.
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December 2022 by Julie Kanitz
Mast Shoes is the best place to buy shoes, sandals, boots & socks! Don't waste time buying shoes online that do not fit. I wasted time this year buying boots online just to return them and then shopped successfully at Mast shoes! Helpful, friendly & knowledgeable staff and a terrific selection of quality products. Visit Mast Shoes soon. Your feet will thank you!
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December 2022 by Chris Helms
My son and I visited Mast shoes on 12/16. We were warmly greeted by Christa as we were looking for a type of boot for my son as he was involved in a horrific work accident over the summer. He was recently given the ok to start walking and his orthopedic surgeon recommended a taller shoe/boot for additional support and Mast was recommended to us. We were extremely pleased at the knowledge and helpfulness that Christs had with us. My 19 year old son was just as pleased as I was with the pair of boots that was suggested to us. Would ABSOLUTELY visit again!! Thanks Christa!!
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December 2022 by Kas
My boyfriend and I stopped in for new winter boots and I also needed a pair of supportive shoes, after a foot injury. Michael was our sales associate and he was so great! He really made us feel comfortable and we could tell we were in good hands. Thank you so much, we will be back!
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December 2022 by Reggie & Celeste Hodges
We don't travel from North Carolina to Michigan just to buy shoes but when we visit family in Ann Arbor we always find shoes we like at Mast and are always impressed with the great customer service.