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September 2023 by Christopher Harris
I moved in 8/11 using them. My quote was $2143 and was eventually charged $2713.77 without any explanation from the owner or staff. The move took place in two phases. The packers came on the 10th for a few hours. They packed what they could and since the new apartment was a block away, they took everything they packed immediately. Then the movers came on Friday. Generally speaking, no problems with them. They were an hour late but finished by 12:30 on Friday. On the day of the move, the packers did not rehang the pictures which is what I was told they would do. I had to wait a couple days for them to do so. Then, I started noticing problems.My electric recliner was not reassembled in an operational manner, so at 3am when I was finishing my rest, the recliner stopped working while fully reclined, which forced a 390lb blind man to try to get out of the chair at that time in the morning. It took about 15 minutes. They came back in a couple days and made the corrections, however I still had to call the company I bought it from for them to come out as well.I had two banks that were missing and the owner questioned me as if I wasn’t telling the truth. The packer found the bank that was originally in the bedroom closet was placed in the corner of the pantry. Clean linen put on the floor in the new place. Had to have it cleaned for $50 because washers were not working. Missing lids for 5 totes in daughters room. Again, the move was less than two blocks. Packer went to Home Depot and bought 4 new totes for her.Weird gestures were also done. The woman packer asked me two questions and would always hit her hip once she got her response than go back to doing her work. Things that were very personal to me were buttressed against neutral colored items. For example, my desk, VHS/DVD, and tape recorder were put next to neutral colors. Shower bench put next to neutral colored pillows. A winter coat was taken out of the coat closet and put in my wardrobe closet next to my Lou Whittaker jersey. My toothbrush, toothpaste, and floss were thrown under the sink in a dusty cabinet when there was a clean medicine cabinet.Bag that was hanging on shelf in dining room with all purpose items and a customized sentimental license plate is completely missing. Ideally, this bag was packed on Thursday and unpacked at the new place less than two blocks away. It is still missing 3 weeks later. Confidential papers placed on middle of desk for anyone to read. Personal items of daughter placed on my desk for me to discover. Seems as though they went through private drawers to expose family business. Upon asking the owner about why the bill changed, he said he didn’t have the paperwork in front of him. I asked him to go get it, and then he started raising his voice quoting his mover out of context. He eventually hung up the phone on me.Movers get 4.5 stars. Jack, the packer gets 4.5 stars. Other two packers 1 star. The owner gets 1 star as well.Reverend Christopher Harris
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August 2023 by Cheryl S.
We hired Men on The Move in Ann Arbor for our move from Pinckney to Howell last week. Jeff came and gave us a quote. He reassured us that our belongings and upright piano would be carefully and quickly moved. Harold, Devin, Joe and Quin did an awesome job! They were very friendly and professional. They loaded up our old household and moved it to our new house in under 3 and a half hours which resulted in the cost being a lot less than the quote. They were very careful handling the furniture to make sure the walls were not scuffed up. We were very pleased and highly recommend them!
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July 2023 by Paul A. Hathaway
Good people. Experienced and knowledgeableThey care that your possessions are handled safely.
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June 2023 by Karen
Did a great job with our move- on time and quick with the job. No items were broken in move, and took their time in the new house with set up
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January 2023 by Miranda Riane
I have not personally used men on the move. However my partner and I had the fated opportunity to meet and have breakfast with Jeff, the owner of the company. He is kind and so personable, we could really tell how passionate and dedicated he is to his work. We could tell how much he cares and values his life, opportunities, employees and clients. If Jeff is that passionate, just talking to two 18 year olds about his job and how blessed he feels, I would strongly advise anyone considering using men on the move to go do it. From the brief hour or so that my partner and I got to share with him we could tell he has a dedicated crew who deeply care about their jobs and the services they get to give to clients. And although I haven’t hired them to get my moving done I can guarantee Jeff and his crew are more than capable and the right fit. And Jeff, if you see this Sam and Miranda from Linda’s diner say hello!
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August 2022 by John-Carlos Marino
Men on the Move packed a shipping container for us and severley damaged several pieces of furniture because of how they packed it, including two table tops with large gouges and a dining table leaf that's completely broken and unusable. The day of logistics were fine and the crew was nice and did the job in a reasonable amount of time. I wouldn't recommend using them if you have anything that you care too much about.
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July 2022 by Ben Keller
The entire team was extremely professional and performed exactly was we would have hoped. They completed our out of town move to the Ann Arbor area as well as a local move from a large storage unit to our new home.The teams were incredibly careful with our items, personable, and easy to work with. We would use them again without a second thought.If you use them be ready to go when they arrive as your stuff is going onto the trucks faster than you thought. Also, don't bother buying them much food for lunch, they don't eat much, but they do like their sports drinks and water!
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June 2022 by Don Svenson
They moved my daughter and were very careful and professional in handling items. Would use them again.
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October 2021 by Yvonne Dimitrie
The 3 men that moved my furniture were outstanding . Friendly, fast, caring for my things . I will recommend Men On The Move to anyone that need moving services.
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September 2021 by Shara Gunther
Great team, caring staff. With so many variables with weather, moving delays, traffic and anything that comes up this company is extremely caring and communicative and honest through the whole process.If you are looking for a moving company that care not only about getting you from point A to point B but cares about you as a person then give this company a call.Thanks so much.
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July 2021 by Ron Baumanis
Jeff and Men on the Move have been amazing. They have moved me in-state as well as from Ann Arbor to Florida. And back due to Covid reasons. They work hard. They don’t dawdle. They are safe and careful. And the movers are always personable. I will always use them if needed and recommend them to everyone.Services: Interstate moving
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May 2021 by Karen S.
I had the pleasure of working with 3 fun and very hardworking guys this morning. They loaded up my house, took more than I had exspected as I was not as ready for them as I had thought I was. I had totally over looked some things and ran out of packing tape. They not only gave me more tape, they also were SUPER occamadating, taking random things i didn't know how to prepare and they were fun to work with to boot.I regret that I only know the names of the organizer Devon and one of the major loaders AJ. The other gentlman was so personable and hard working. I was truly impressed by the whole organized and well thought out and quick loading considering what there was to load. So sorry guy that I ddidn't get your name!! I gave you the punching bag LOL. You did a lot of the talking and inquireing to be sure things were what I wanted. Thank you three. I sure do hope it's you guys that are able to deliver my things to the UP in a week!!!!You were really awesome on such a stressful day for me.Thank you SO MUCH,I think you know who I am just based on that.
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March 2021 by Alan Spadafore
They were almost an hour late with no notification. We were not told by Jeff items that the movers told us they could not move. The estimate was way lower than the actual cost. They could not get all our items in the truck so we have to figure out how to move some big items we were planning on the movers to take. Several items were damaged in the move also. We would not use or recommend this company.Service: Local removals
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January 2021 by Sean Rice
I reached out to Men on the Move and spoke with Jeff regarding moving a piece of equipment from my neighbors to my house. Jeff wanted to make sure he knew exactly what we were moving and he came over to talk with me about the move. We had issues with a mover the previous day who had dismantled the equipment and caused damages and Jeff spoke at length on how we could best move the machine. My son and his friends ended up doing our move for us, something Jeff knew this while talking with us about it and he still walked us through the entire logistics of the move. While we ended up not using his services today for the move, he gained a life long customer for any future moves we would need. I will highly recommend this company for that exact reason, customer service. To me, the fact Jeff took the time out to ensure the move was successfully completed, whether his team handle the move or not is top notch customer service.Service: Local removals
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January 2021 by Timothy Donohue
I can't speak for all of the movers for this company, but the 2 individuals that helped me move across half the country were fast and efficient, pleasant and professional. I've moved multiple times from place to place, and these guys were, by far, the best experience I've had moving. No dawdling around in the truck. No smoke breaks. Just show up, grab the stuff, and load it in the truck as fast as possible. Between 8am one day and 10am the next day, they had me loaded up at my old place and unloaded at my new place, a 12 hour drive away. I can't recommend this company enough, if they can do this every time. The experience wasn't cheap, but... I'd use them again. I just hope my movers felt like I tipped them okay. Never sure how to tip on things like this, especially when the bill is already pretty high. That being said, 5 stars.
