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January 2024 by Leann Kuebler
Great lazy day clothes at Old Navy. Dynamic fleece sets are comfy and stylish. Bought a set for our flight to Denver tomorrow morning!
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January 2024 by Lexi Veon
Tons of clothing options, helpful employees, fitting rooms.
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November 2023 by Emily S.
I am absolutely appalled with this Old Navy location. There are two workers here, one is a female manager and the other a male cashier, that are completely rude and disrespectful to customers. I was trying to get a coat that was 50% off as there was a 50% off tag right above the coat when I selected it, and the male cashier tried to tell me it was for another coat they sold. I showed them the sale online that matched the exact coat in the store. The cashier then kept trying to say it was an online exclusive item, which it wasn't at all! It sucks when you go out to shop on Black Friday and your cashier keeps gaslighting customers for their own ego. Completely ridiculous behavior.
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September 2023 by Molly McCord
If I could give 0 stars for this store after my experience there today (Saturday, September 2nd, 2023), I would. My 5-year-old daughter received an Old Navy dress that was purchased on August 23rd for her birthday on August 30th. She tried the dress on to find it was too small, so I brought the dress back with the sales receipt, expecting no issues with the return. Unfortunately, my return was denied at the cash register -- where I was also purchasing multiple other items -- because, in the manager's words, there were "stains" on the garment. I explained that the dress was purchased just days before, and my daughter had not worn it except to simply try it on. I was again told that the return would not be accepted because it appeared there was "damage" to the dress. I explained -- after carefully inspecting the dress myself -- that the alleged "damage" appears to be white lint that probably rubbed off onto the dress from her shirt and that a lint roller would take care of it, but my efforts to remedy the situation made no difference. I was made to feel as though I was trying to "trick" the salesperson into accepting a damaged item forreturn, which was simultaneously embarrassing and enraging. Needless to say, I am extremely disappointed with the lack of customer service demonstrated by the management of this Old Navy location, and I will NOT shop there again. They've lost the business of a formerly loyal customer. I would advise anyone contemplating a purchase from this store to be very certain you won't need to return your items, or better yet, to simply avoid this location (or perhaps any brick-and-mortar Old Navy) due to their lack of customer care.
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September 2023 by Deb Sanders
Got what I wanted
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July 2023 by Rahima Shairulla
Old Navy is where you want to go find a good bargain, lots of items on discount. Friendly staff and clean store ?
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April 2023 by Phoebe Phoenix
Well stocked. Nice employees. Alot less pushy then they have been in past visits.
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February 2023 by Tr Pham
Emily (the cashier) was very friendly & helpful …thank you for being a good customer service ??
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February 2023 by Kathleen Monroe
Carlene went above and beyond to help me find some comfy pants. She called another store to assist and looked through the store to find them there. In the end I found 3 pairs. Thank you so much.
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February 2023 by Madison Cabuag
The best time to come is right when they open. The store was neat and organized. Everything was fully stocked. They have a convenient table for kids to color.
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January 2023 by Valerie Kopcewicz
The woman who rung up my order was atrocious. She definitely did not hide the fact that she didn't want to be there.
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November 2022 by Janis Burleson
In and out quick getting just what my sister wanted. Friendly staff. Thanks
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July 2022 by Daniel Hooven (Hooveycraft)
We do like roaming around in Old Navy. The staff are regularly pleasant and helpful. You can find bargains. Personally I don't buy overly branded items, feeling it is unpaid advertising.I look for items that don't have Old Navy Or other brands printed on them. Fortunately Old Navy has many to choose from.
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May 2022 by Destiny Jackson
I come at 8:27pm and they close at 9. I grabbed a couple tank tops and shorts to try on and hurry because they close in half an hour and I’m trynna hurry and get out of there anyways just needed something for the warmer weather tomorrow. I get to dressing room and the lady says they close 30 mins before closing !??????? Why are you open to 9 and close dressing room at 8:30 ? What’s the point of being open till 9 ? I say “ok” and I put the closes down on the folding table because if I can’t try it on to see if it fits/looks good…. Why would I buy ? After I put clothing down to leave she says in a nasty tone “so you aren’t gonna buy any of it?” And I say “nope” and then says something else sassy as I’m already 10 feet walking away. This was the worst experience I’ve ever had at old navy.
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May 2022 by Amanda Rue
They were super rude from the moment I walked in. I'm not mad that they couldn't help me return items because the online shipping messed up and sent me the wrong stuff, but from the moment I walked in they acted like they were mad at me. I didn't realize they had just opened as I was out and about.The manager here needs a serious attitude check. So does the older cashier who was a 'lead'. Yikes.