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March 2023 by meghan miles
I hate to be that customer that writes a bad review, but their customer service is terrible... The lack of customer service made me not even want to purchase anything from the store. I came into the store with my mom not once were we greeted, and not once did they ask if we needed assistance as they were sitting on the counter on their phones not paying attention. The only good thing about my experience was that they had the size I needed in my cargo pants. I understand that these employees are young, but for someone who is young and works in customer service, this is no excuse. I am not sure who to blame, the employees or the lack of training from management.
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July 2022 by Autumn Kelso
The 3 employees are all sitting behind the counter and didn't acknowledge any customers and one is eating their lunch on the counter. Great customer service...not!! Pathetic!!
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August 2021 by Amy Ingram
Sales girls say fitting room is closed and website says they are open.
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January 2021 by Maria Banks
Staff shouldn’t be sitting at the register with their masks down drinking a slushie and on her phone when I was standing in line to checkout for 5 minutes... another associate walked up to register and saw me and never said one thing to me or checked me out... every time I go in there no one is ever around that works there. Horrible service.
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September 2020 by Rose White
Our associate was absolutely amazing in helping us find the right outfits for our occasion.
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July 2019 by rachel nicole
terrible customer service. first i had to wait 5 minutes before someone even came up to the register then when i tried to make a return “josh†said he couldn't accept it because it was worn and dirty although i had just bought it a day earlier and the tags were still on it. I told him that i had bought it this way and he refused to believe me. next time “josh†make sure the clothing in your store is good before you sell it then refuse to let people return it. thanks “josh†for nothing. i will be in contact with corporate
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April 2019 by Aron Charles
Great service
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April 2019 by Jim Hickenbottom
Friendly staff!
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January 2019 by retrina Bailey
Great prices
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June 2018 by Richard Kraatz
Best place for chicken that I know.
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December 2016 by Stephanie Frank
Rude staff. Won't hold anything more than 2 hours. They won't ship anything. Horrible.
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February 2016 by Mikayla Thomas
The employees should really learn how to say hi welcome to pacsun instead of chatting within themselves .