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August 2025 by Linda Farha
I’ve been here twice and both times i have came here i have had a very bad experience. The last time i came here was a few weeks ago and the lady that was working there kept pushing for me and my friend to do gel, so I did it and she didn’t even give me a full manicure and It came off horribly and messed up my full nail. She didn’t bother to tell me that when i was there. Overall bad experience and would not recommend! Service is very bad. Oh and i forgot to mention when they were doing my nails they were very harsh and they were rude about it.
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August 2025 by Lauren Copeland
Do not ever go here unless you want to be treated disrespectfully. I called to see if they had an appointment available. He said oh you can go ahead and walk in. We are free. I walk in and I wait over an hour sitting at the nail chair to get a pedicure. I was disregarded by staff. I waited two hours to get a pedicure to walk out with nail polish painted very unevenly and also on my skin. Five people that came after me walked out way before I walked out. My toenails were cut extremely short, -and proper hygienic practices were not followed. It also seemed like my nail technician was more worried about eating and socializing than doing my nails. When I asked when could I come back tomorrow to get my nails repaired? She said oh no you can come back in Monday. Mind you they’re open on Sunday and I live out of the state. I used to come here all the time when I lived in Michigan. I will never return to this place. It is gone totally downhill. 0/10 service! Trash! Apologies for making me late to my event. Apologies for messing my toes up resolves nothing when you actually do nothing to fix your mistake.
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August 2025 by Jane Frank
Always great service and attention to the customer's needs.
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August 2025 by David Harms
First time here. Super friendly and very satisfying. Will definitely come back again.
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August 2025 by Ann Clinger
Roan did my pedicure and Lena did my dip manicure. Both very professional and Roan was very gentle on my sore feet.
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July 2025 by Nikki Dahms
Great job, very clean, easy to make an appointment & no waiting!
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July 2025 by Steve Pennington
After 2 years of terrible nail service, I finally found Gold here at Pro Nails. Tammy is wonderful and has totally transformed my nails back to health. Very professional and affordable!
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July 2025 by Colleen Tracy
Very attentive. Nails looked fabulous
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July 2025 by Julie Stetten
Love that I can just walk in and get a wonderful pedicure! Thanks! 😊
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July 2025 by Kay Thompson
Clean and bright! Large salon. Price is in line with all other nail spas in Ann Arbor. Great job. I feel comfortable because it is so big and bright.
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June 2025 by Michelle D
I took my 80 year old diabetic mother here for a mani/pedi told the man that she had diabetes. Apparently he doesn’t speak any English and didn’t understand. Both nail specialist were unfriendly. I told my Nail Tech, Tammy, that I do reviews because I knew this was going to be a bad experience from the beginning. I had to ask my mother‘s Nail Tech to please show her how to turn on the massage chair. He did not respond. When I reached over to try and help her, he gave me a dirty look. They did not clean up the cuticles very well for the feet and did not clean under the toenails. They were so rushed that both of us had crooked toenails. She Did not massage my hands at all or even push back my cuticles. . My mother ended up with smeared nail polish on the tips of her thumbs. For me they did not even paint the tips of my nails.. I’m very disappointed. I’ve been getting pedicures for years and I’ve never had one this bad before.
One day after my mom got her pedicure her toenail chipped.
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May 2025 by Amelia Louis-Ferdinand
Got my crazy looking winter feet ready for summer.
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May 2025 by Chrishawn Cruz-Calderon
They did a great job. A great pedicure for the price. I will be back.
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May 2025 by Trista Price
I asked for express pedi and she did a great job in a timely manner!
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April 2025 by Kimberly Cruz
Tammy is amazing!!!
