Public Storage in Ann Arbor offers a convenient and secure storage solution with a seamless rental process. Customers can reserve their storage space online for free, allowing them to move in without any hassle. Many reviews highlight the helpfulness and friendliness of the staff, particularly a property manager named Charles, who is noted for walking the property and ensuring customer safety. The facility is praised for being clean and suitable for storing valuable items, such as motorcycles. While most experiences are positive, one customer reported difficulties when trying to cancel their account, mentioning issues with communication after they moved out. Despite this, many recommend the facility for its convenience, especially for those needing temporary storage solutions. Overall, Public Storage provides a reliable option for individuals looking for storage in the Ann Arbor area.
We’ve used Public Storage in 3 cities but the best service we’ve ever gotten was here in Ann Arbor. Charles and the team made it super easy to rent, get in & out, and even called after we vacated to make sure we were all good. Highly recommended!
September 2026
Charles was very professional and a great help with my storage needs.
September 2026
Charles was exceptionally helpful and kind in helping us get situated and with all the processes involved with this very clean and organized storage facility that I feel very safe keeping my things at! If you're in the Ann Arbor area and need your things locked up, come to this U-Haul storage unit and ask for Charles by... read full comment
