Red Wing - Ann Arbor, MI offers an exceptional shopping experience for those in need of quality footwear. The store features the Ultimate Fit Experience, where knowledgeable specialists provide personalized fitting services tailored to individual needs. Customers consistently praise the friendly and attentive staff, such as Al and Josh, who help them find the perfect shoes or boots for various activities, including teaching and internships. Shoppers appreciate the comprehensive care provided after purchase, which includes complimentary oiling, lace replacement, and access to shoe repairs. Many reviews highlight the welcoming atmosphere and the staff's ability to listen to customer concerns, ensuring they find suitable solutions. The store is noted for its high-quality Red Wing boots and shoes that offer comfort, durability, and style. Even when customers make a less-than-ideal choice, the store's straightforward exchange policy and commitment to customer satisfaction shine through. Overall, Red Wing - Ann Arbor is highly recommended for anyone looking for reliable footwear and top-notch customer service.
Very friendly and knowledgeable. I knew what I wanted to try and the guy got it on the first try. Very easy to talk to and ask any questions.
August 2025
Came in looking for a good pair of shoes for teaching that were comfortable, durable, and stylish! Talked to Al and he immediately pointed out the perfect pair! Super friendly and I felt very welcomed (I had not been in this store before)! It’s a bit hidden but if you are looking for greats boots with sweet staff, recommend!
July 2025
Great service. Josh from Ann Arbor was very enthusiastic and helpful.
