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November 2021 by Al M.
I love patronizing small businesses in my area whenever I can so when I began searching for a local upholsterer, Rendel's fit the bill perfectly. My mission was to restore an antique child's rocking chair that was bought 92 years ago for my father-in-law. After I did the wicker repair and painting myself, I turned to Rendel's for new upholstery. Rendel's has been a family-owned institution in Ann Arbor since 1926...that's an amazing 95 years of service to the community! Office Manager Mike did a masterful job of squeezing in my small job before Christmas despite the shop being loaded with plenty of work. It was very much appreciated. I chose a luxuriant burgundy-colored textured fabric from Rendel's small lot remnants for the upholstry. With Rendel's professional craftsmanship, the end result was absolutely awesome. I was thrilled to find five star quality and service from a small business just minutes from our home. Highly recommended for upholstry jobs of all sizes.
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May 2021 by Doug Selby
Rendels does first-class work and are just your friendly home-town business.
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February 2021 by Lori Treetown
Excellent selection of upholstery choices and personal attention by the owner/operator.
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January 2021 by Marge C.
This actually is not the only re-upholsterer in town. The cost and turnaround info the owner gave us when we visited originally and showed him all our photos turned out to be incorrect (+40% higher cost and 2 months slower turnaround than estimated), but we went ahead and asked them to reupholster the two chairs. That was in September 2020. They required payment of $800 for fabric in order to keep a place in line, so we did. Then he revised the pickup date from October to December. When I called in December, the new pickup date was January. They did pick up in January and did the work in a little more than 2 weeks. Then the owner called to tell me we had to pay the balance before they would deliver the chairs. We wanted to see the work before paying for them, and the paperwork didn't say payment was required before delivery. In that discussion, the owner got quite unpleasant (which he was in every interaction anyway) but did finally agree to deliver the chairs. The work they did was fine, although the seat of one of the chairs is now hard as a rock, which I specifically requested in September that they not make the seat hard. He told me then that it would be comfortable. One reason to reupholster this chair was that it used to be very comfortable. The net is that after almost five months of nothing but unpleasantness from the owner, we do have the chairs and they look fine. The other employees are pleasant and businesslike, but if I wanted to do another project, I wouldn't choose to work with this guy.
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January 2021 by Jose Benki
(Translated by Google) Excellent work. A lot of attention to details. Excellent craftsmanship, attention to detail.(Original)Trabajo excelente. Mucha atención a los detalles. Excellent craftsmanship, attention to detail.
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November 2020 by AlCal A.
Wow! I had a cover done for my Jenny Lind daybed and it is fabulous. The workmanship is meticulous to detail. I could not be more pleased. Thank you!
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September 2019 by erin olivier
I’m a designer from pennsylvania (recently moved from NYC) with clients all over the country— therefore I work with many workrooms. I have a client in Ann Arbor - I sent Rendels an email introducing myself with photos of the chairs —- no response - days later I called to follow up and the gentleman I spoke to could not have been more rude. Don’t waste your time - service is as important as execution.
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March 2019 by Debbie Walter
They do the best work. Love my chairs redone.
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August 2018 by John Toomasian
Superb craftsmanship
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August 2015 by Bob Colton
I got there late on a Friday afternoon needing a way to secure the backrest to the trunk of my Kawasaki Voyager 1700. They not only gave me what I needed to do the job but showed me how to do it myself. These people are first class all the way.
