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November 2023 by Debra Stevens
They dealt directly with my insurance company (making it much easier on me!) and the results were fantastic!
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November 2023 by David Russell
This place is awesome and deserves their very high Google ratings. I went once and they let me know that the rust I wanted to treat was not worth treating as it would continue to get worse.This year I got hit with hail on 7/21/23 - so many cars were damaged it took until 10/27 to get my car repaired. On pick up they notified me that they received the wrong trim parts and I would need to come back to get that done. Josh estimated it would take a half hour once they arrive, but he would not accept the $4000 payment until the job is finished. Still waiting on a call back to finish the chrome trim.Everyone I interacted with at the shop was polite and professional!!!!
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October 2023 by Shelley Schanfield
WE've had several occasions to use Ross-Beakes and extensive repairs on several vehicles performed over the years, involving body and mechanical work. Thoroughly professional, work completed to highest standards, courteous and helpful staff. Highly recommend these folks.Services: Steering & suspension repair
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August 2023 by Owen Dorsey
Ross-Beakes provided fantastic customer service and did an amazing job in a very timely fashion. Not only that, but when the work was completed, it was $150 (about 10%) less than the estimated price. It would’ve been very easy for them to not say anything and pocket the extra money, as I did agree to the original estimated price. I’m blown away by how great of a job they did and the experience I had with them. 10/10 would recommend.
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August 2023 by Niranjan Pandeshwar
I had a small dent to be removed on the front bumper. While other 2 body shops gave me a high estimate and also told me to keep the car there for 3-4 days, I had a totally different experience at Ross-Beakes. The person who came to see my car to give me an estimate, just took 5 minutes and fixed the dent with his hands and a screw driver for free!! I respect your honesty! Thank you!
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July 2023 by Alexander Kron
Quick, effective, friendly service and they cleaned the interior of my car when they were only working on external body damage!Service: Body & Trim
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June 2023 by Jessica Spencer
This place is has top-notch exceptional service with quality work. If you want to be taken care of after an accident and not have to stress about anything, this is the place. They did a temp fix on my car so I could drive it while I wait for the parts to come in. There is a part shortage and it’s a Pontiac, which they don’t make anymore, so it took a little bit to get the parts. The repair was quick, they did such a great job, and everyone is super nice and helpful.Services: Painting
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June 2023 by Leah R
Extremely kind and wonderful to work with! These guys truly help making good out of a bad situation. They're very understanding and are willing to answer any questions you have. Can't recommend them enough!
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May 2023 by Ben Keller
Very helpful when someone hit my car in a parking lot and put it back together until can be repaired. Very thankful for their help. Look forward to using them once the parts are available.Just got my car back following the repair and it looks great. The pick up was quick and easy.
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May 2023 by Laura C.
These guys did a wonderful job! The estimate Ken wrote up was fair and significantly lower than a local dealership. Their work was great and it was done when they promised. I hope I won't need to use a collision shop again but if I do I'll be headed back there.
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May 2023 by Aurora R.
The WORST customer service representative!! Unfriendly towards people of color. Had a terrible experience trying to set up an appointment.
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April 2023 by Robert Benisch
This was a very very good experience. Absolutely stellar. We had to get some work done after an accident. Going in for the estimate: came in-person, and got the estimate the same day and you can make your decisions based on the estimate. This helped us decide on the spot we would go through insurance. The work done was great and they even give your car a very nice exterior clean and a little bit of detailing work! They had needed some extra parts (this only came up during the body work) and communicated very well about It was very nicely done. We were very happy with the end result and given what they did for us and what the parts were costing, I would say this is very reasonably priced too. The only drawback to such a great place is that people notice and they are booked quite a while in advance, however they do communicate that from the very beginning so take that into consideration. This also brings me to another point why this place was great. The communication was stellar. From initial call about getting an estimate (including communication on the current booking situation), to helping us get the estimate to insurance, checking in about drop-off time and instrunctions, time estimate, all the way to the end this was a great experience. Thank you all for the great work you have done.
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April 2023 by Zack Hale
I really couldn't be happier with the quality of repairs and customer service. The guys here are knowledgeable and were genuinely happy to help. I had my wrecked Honda towed and inspected here and they took the time to chat and give me advice beyond the normal expectations. They also did a great job fixing side trim damage on a Tesla.Service: Body & Trim
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February 2023 by Steven Kim
They did an amazing job repairing rear bumper. Josh was always extremely honest and transparent. He always go above and beyond and do what’s best for customer.
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February 2023 by Marcia Tobias
They did a perfect repair on my car after an accident. Especially grateful for quick fix making my car drivable while I waited for my appointment.Service: Body & Trim
