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November 2023 by Ela Pichan
This place sold to a new owner. DO NOT GO THERE. I took my dogs to this location for over 15 years, including following moves by them to different locations. Connie the owner was great and CARED for the animals. I started with 4 dogs going and I am down to 2. One is 18 years old (less then 10 lbs) and a 6 year old spaniel. After all of these years, without an explanation, when I went to pickup the dogs, I was told to NOT BRING BACK THE OLD DOG but the 6 year old dog could still come back. No other explanation. Just NO. After 15 years of the same person taking care of my pets, an explanation would have been so nice. Come to find out, (after I called to find out that there is a new owner) my 18 year old dog with no teeth, no eye sight and no hearing "had a hard day" and that is why they don't want him back. I sure HOPE someday they ARE old and need care and are told they can't be cared for because "they had a hard DAY" KarmaUPDATE to owner response: It would have been great if what you wrote was true. After so many years, that is what I would have expected. You and I both know that is not what happened. I also have the recorded call. You asked why I waited 7 months to call? Because I felt I had to let others know how he was treated at the end of his life. He was too much work for the amount of pay I guess. Truth is, I would have paid more and assisted with the trim if need be. He is literally 12 lbs. Again, hope you have all good days.
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November 2023 by Maranda L
The whole staff at Rox’s is OUTSTANDING!! They always do a great job with my nervous Maltese poodle and she looks great every time. Definitely recommend!
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November 2023 by Shannon Lafferty
The groomers do a fantastic job, even when my dog had a GI medical urgent need. They have all been professional and kind.
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June 2023 by Barbara Tucker
Cordial, business like, do a great job, and love our dog!
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May 2023 by Sydnee Rutledge
100/10 recommend Rox’s Ruff Cuts!! My dog looks fantastic and as cute as ever and the staff/groomers are awesome! I was having one of those hot mess mom days and everyone was so kind and patient with me! Will forever bring my shih tzu here!
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March 2023 by Amy Chatas
We have been customers of Rox’s Ruff Cuts for over 20 years! While this is the 3rd (I think) owner, the quality of care and commitment to our current pup is just as high quality as we experienced with our first and 2nd dogs’ care. Our current pup knows when we are getting close to Rox’s and zooms in to greet the team and other visiting dogs. They do a great job caring for him and we are happy to recommend them!
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January 2023 by Jacqui Gilchrist Brisbois
Incredibly kind and attentive team. Thank you for taking such great care of our dog.
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December 2022 by Karen Underhill
I just loved bringing my Lizzie dog here. She smelled so nice afterward and she was so soft!
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December 2022 by Francesca Hall
I am THRILLED with the haircut that my handsome man received here. They were able to get me in super quick and Saeron did the best grooming we've had in the past few years. There are other groomers a bit closer to us, but going to Rox's is worth the drive for the quality of the grooming. They are now our new grooming salon and I couldn't be more impressed.
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August 2022 by Nadine Laila
Very quick service for nail trimming and they did a great job! Would come here again for more of their services!
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July 2022 by Nicole Cochran
They went out of their way to make our puppy's first grooming experience a great one! Explained their process for puppies to get them comfortable with grooming and also did a great cut, exactly how I had described for our cavapoo. Thanks Rox's!
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June 2022 by Sandy Jones
We've been going to Rox's Ruff cuts for a few years. Our dog always looks so pretty after getting groomed there. They are really good with our older dog. We like that it's open and that dogs aren't put in cages. It's like a dog party there! The new location is really nice. It's bigger and has more parking.
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June 2022 by Evelyn Quintero
Would recommend rox’s ruff cuts to everyone! They took care of our chocolate lab by getting her nice & groomed before we had to sadly put her down. They did SUCH a great job. Couldn’t have asked for better service. The most compassionate caring staff ❤️
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May 2022 by Travis Armbruster
Great experience, along with fast and awesome service. Just went in to get my dogs nails clipped and she had her done in less than a few minutes. Highly recommended!!!
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March 2022 by Molly A.
So one of, aka, the only groomer who would amazing things wit my dogs left. Was fired? Her name was Heather. Of course they want to pretend like they've never heard of her. Because they can't be honest, I will be going elsewhere.
