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February 2024 by Amy Burns
Great items and great service!
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February 2024 by g m
Michigan alum and my favorite stop when visiting AA after walking around campus. But was there for the long weekend and the lady working was quite rude and assuming we may be attempting to steal merchandise, following us in the store and making comments about shopping upstairs. If there has been a problem with theft, get security tags or other ways to monitor stealing rather than profiling and harassing customers there to support the business. If it wasn’t my favorite place for umich gear and I had more time to go to another store, I would have walked out without purchasing the two items I did.
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February 2024 by Jeff Lott
Awesome store, quality products
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January 2024 by justin hammond
I ordered two hats. They arrived damaged. I was informed through email that the hats were damaged prior to shipping. I've tried to get some information about returning the hats & they have not responded to three separate emails for a week now. Absolutely ridiculous. Horrible customer service. I will never purchase anything from M den again.
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January 2024 by James Schrank
Why is it taking so long for the national championship merchandise to ship? I placed a order back on the 9th of January. Which my card was charged the very next day. When I placed the order the Jan 26th ship date wasn't noted on the website. If I knew that I would've waited three days and picked up the same items somewhere else three minutes from my home. Is it coming from China?
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December 2023 by Gregg Martin
My son wanted a jersey for Christmas, called the store see if they had any his size. Julie deserves a raise because she went above and beyond and was very helpful in getting my jersey ordered and shipped to me. Thank you Julie!! Go Blue!
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December 2023 by John Perez
We are huge Michigan College football fans. Great place to get apparel
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December 2023 by Jorge alfredo Diaz valdivia
Very good
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November 2023 by Brooke J. Burns
It was packed but they have lots of good stuff and they were fast at checkout!
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September 2023 by Kim Brastrom
The M Den is the best. The employees are great. Very helpful and knowledgeable. Selection is great. They cover all sports. And all styles.
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September 2023 by Juliana Vergara
My fiance and I went here to purchase some gear for the game. Needless to say, they have a lot of different options. Was really cool to see all the different things they had with the Michigan wolverines logo on it. There's really something for everybody.
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September 2023 by Avery White
I had already made a purchase today at the M Den and my experience was fine. I later went back to claim my free t-shirt voucher because I purchased Michigan season tickets. I follow the instructions on the sign that’s by the door to claim my voucher and I get in line to receive my shirt. I am met with a middle aged woman with a blonde bob and black glasses and I hold up my voucher and she says I need the QR code. Without offering me any assistance, she tells me how I was supposed to read the instructions by the door (which I did and followed completely) and told me to get out of line. I go back to the board of instructions just to make sure I read everything correctly. I find I did, it’s just the instructions stop prematurely and the front desk lady will not be friendly and help you. I get back in line after I attempt to figure it out and mind you, the line is extremely long and I had already been through it once just to be met with rudeness. I get back to the front and I get the same cashier lady again and she tells me I’m on the wrong screen again and to get out of line. At this point I am beyond frustrated because I explained to her that I do not know how to pull up the voucher and she keeps refusing to help and she keeps treating me poorly. I resort to going upstairs to a young lady working the front desk in the women’s section who was finally super helpful and friendly. I found out from her I was only a click away from the voucher, which made me even more upset about how the lady downstairs treated me. I get back in line downstairs and thankfully get a different cashier and I receive my t-shirt finally, but I don’t think it was worth the customer service and waiting in long lines and unhelpful workers. I usually am not petty about situations like this at all, but I really had an issue with this experience and I am severely dissatisfied and disappointed this time (coming from someone who has made multiple purchases at this location). M Den, please hire exclusively people in customer service who are friendly, welcoming, and willing to help you out. 1 star!…
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September 2023 by Andrea Mayer
Friendly staff, pricey items. Nice selection.
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August 2023 by ron machus
any and all Michigan's loves this place. they have great sales and everything you would want Michigan
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July 2023 by April C
As a DIE HARD University of Michigan fan, this place is always a must hit when we come to the Mitten. The staff was great and very helpful ?? GO BIG BLUE!!!!
