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February 2023 by Laron L Bean
nice place to get hair done nice service?
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November 2022 by Hannah C.
Id give zero if I could. Normally I love JCP Salon, but not anymore. I had an appointment with Kwaylin at 3pm Sunday. I arrived early and nobody was at the front desk. After about 10 minutes of waiting, I was told they didn't even know if she was coming in as she had twisted her ankle. I made this appointment days ago and not once did I receive a text, call or email to reschedule. I tried calling 5 times to give them a chance to rectify their mistake, but nobody has even answered their phones. Horribly unprofessional. Call anywhere else.
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August 2021 by Vickie Thompson
Nice salon. Friendly Staff
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June 2021 by Autumn Rae Florimbio
I went in for a TRIM. My hair was past my chest and I specified how much I wanted cut. Although the woman who performed my haircut was professional, she gave me a horrific cut. Not only did she cut 2+ inches off for my trim, she actually chopped my hair without touching my layers. It is blocky and choppy. My undercut and fringe are also uneven. I am DEVASTATED. I am getting graduation pictures taken and have been growing my hair out and now I’ll have short, ugly chopped hair. Hopefully another salon can fix what was done here. If you’re thinking “hey this is a cheap price for a trim/cut, I’ll go here,” think again. I now have to spend $40-50 plus what I paid here to have a haircut that looks horrible that I hate. Save yourself.Update 06/12/21: I went to another salon for them to assess my hair and they were appalled by the blocky haircut I received and the uneven length and layers. Thankfully they went through it and fixed it, but I have yet to hear anything from JCP. I deserve my money back for what happened to me. This is not okay.
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March 2021 by Inna Rom
Wow. Amazing experience. My daughter, 5, got short Bob, perfection! And my son, 8, got exactly the style he asked for. Kids and mom are happy!!! Ridiculous prices, so you feel generous to tip! Thank you.
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January 2021 by Shirley Stapleton
at the salon was great. got just what I wanted
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April 2020 by Viviane Shammas
My favorite resource for shopping!
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March 2020 by Jordan Kleinsmith
I just drove 20 minutes with my two young daughters to get my 9-year-old's hair cut only to be turned away at the salon because they were closing early. Advertising a 9pm closing time, then closing abruptly at 7:30p is exceptionally unprofessional, and has resulted in a crying 9-year-old in my backseat - so thanks for that. I'll now be boycotting the entire JC Penney brand for the rest of my life as a result of this experience.
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December 2019 by Linda Beebe
Maria is the best stylist I've had in many years. Great perm
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November 2019 by Beth Abbott Talbot
My much-admired cut has been receiving rave reviews for many years. I appreciate Parnell's care and courtesy. He's wonderful. The salon has gone through many changes in these recent years, due to the slump for the overall brand. The long-term staff have stepped up to keep this salon running smoothly, and keep their services available for us. I appreciate them all so much!!
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October 2019 by Tim Avery
The only reason to come to this salon imo is for HUONG, doesn't get better than her for my hair fading needs. 3/5 is because the receptionists there act annoyed at your very existence whether it's by phone or in person.
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August 2019 by Michael Moore
The stylist was very nice and did a great job on my hair.
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April 2019 by N K
From my experience they don't seem to have many people to do ethnic hair textures. I went to get my hair washed and straightened and the lady decided to not wash/treat my hair but instead straighten dry hair. my hair has never been the same. I had so much heat damage. I had to cut my hair.
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December 2018 by Kristin Drake Stemmer
Attractive displays, good staff, and plentiful parking!
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September 2018 by Katherine Maheras
The beauticians do not listen to what customers want. They cut hair much shorter than necessary, insist on making people have a wash and blow dry, and act like patrons don't have any sense of style. Also, if you show them a picture of what you want ...you'll be very disappointed with the results.