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March 2024 by G maps Reviews
lol the responses to all the one star reviews are hilarious to me. Don’t bother emailing - they’ll never respond. This building is truly a “cesspool of ineptitude” as another review eloquently phrased it
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January 2024 by Sophia A
Never again ?
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December 2023 by Cynthia Elk
The apartment itself was OK, but make sure to do your walk through inspection with them. My son took over a lease with 3 months left. Once the lease ended, he turned in the keys and left. After a month of not receiving the security deposit back, they said the full $200 security deposit was mailed out in a check, but they would send another one. Weeks after the initial call, we received the inspection checklist saying that there was damage and charged a cleaning fee. They were only refunding $10. The "inspection" was done more than 30 days after my son moved out, and after my initial phone call. They are thieves and liars, preying on college kids. Don't expect to get your deposit back.
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November 2023 by Hannah M.
HIGHLY recommend you live really anywhere else but here. I'd probably recommend you go sleep on the street before you consider this property.The staff is incompetent and that's a compliment. They're really volatile and nasty for no reason. Good luck getting assistance with any issues, whether it's a missing package or a maintenance problem.Amenities are broken or unusable half the time. Apartment is freezing in the middle of the winter, the common area is filled with trash, the elevator is slow... this is not luxury living yet you'll be paying luxury prices. Packages get stolen left and right and building management does nothing about it.l
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November 2023 by Angelina Li
The worst leasing experience ever had. The walls are poorly soundproofed, and there are parties in the middle of the night that interfere with rest. The staff is irresponsible, slow to deal with things and does not respond to emails.
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October 2023 by Tim Raspen
They charge 150$ for a fob that costs them 5$ per fob and two minutes to calibrate. This will be the trend here with everything, they aren't here for students they are here for massive profit margins. Profiting off the backs of young people who are just trying to get their life going. Real damn professional. Additionally they provide almost no assistance for release opportunities, they "put your name on a list". You will never hear of this list again. If you have no other options like myself then I guess do what you need but these places are a cancer.
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September 2023 by John Wilberding
Subtext built The Yards and is a company from St Louis that Mayor Taylor is in bed with $. They plan to destroy my entire block on 5th Avenue. 23 historic homes. One house is from 1858. They also plan to destroy over 1000 big trees. Tree Town is turning into ugly pylon building town. Help stop them! Write Mayor Taylor and tell him to Save Tree Town!!
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May 2023 by J HUANG
The most trashy and worst apartment ever, don't live here. You will not be in a good mood and will be charged all kinds of unjustified fees. Can't successfully pay monthly rent and going to the office won't solve the problem. They will just tell you to go pay on their stupid system!
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May 2023 by jd HUANG
The most trashy and worst apartment ever, don't live here. You will not be in a good mood and will be charged all kinds of unjustified fees. Can't successfully pay monthly rent and going to the office won't solve the problem. They will just tell you to go pay on their stupid system!
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October 2022 by Alex Woodin
The Yard is a cesspool of ineptitude: Do not live here! It seems like it would be a nice place to live but it is a dump. The sinks don’t drain and develop a disgusting film unless you scrub it every single day. The showers are full of mold. The rooms/vents are full of dust. The wifi frequently goes out. They included in our leases that there would be cable, but there is no cable, they didn’t give warning, and they did not reimburse anyone for the lack of cable. They refuse to turn on the big outdoor TV, claiming it is “broken” but refuse to fix it. The gym equipment TVs can’t access the cable channels either. They leave everyone’s packages sitting out for anybody to steal that feels like it. They refuse to fix or replace my fan that makes an absurdly loud noise. The doors in the bedrooms open into one another and there is very little space in the middle bedroom of the three-person units at least. The people in the office are entirely unresponsive. I emailed them months ago and they still haven’t responded. I went into the office on person a few weeks ago and they told me they would be responding that day, which they never did and still haven’t. Joshua Jordan in the office is very lazy, unhelpful, and rude to people who try to have their concerns addressed. When my friend who lives here too went in to complain, the person at the office addressed none of her concerns, lectured her about supply and demand and about how her complaints don’t matter because they can not fix anything and other students will still pay to live here next year. They also have the least flexible move-in policy of all time and if you cannot move in on one of their two designated move-in days, they refuse to give you your key, and you cannot access your bedroom without this key. They also do not clean the place well, barely clean and certainly don’t heat the pool, which gets freezing by the second week of September. The outdoor grills were broken for weeks. The shuttle wasn’t running for weeks. Our air conditioner has already stopped working this year. There is little storage space, too, and I’ve had to buy two additional pieces of Ikea furniture just to hold my clothing as a male who doesn’t have that many clothes here. The train tracks are right here and wake everyone up every night. Cherry on top is they are raising rent by a lot. This place is an absolute joke and would not recommend to anyone.
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September 2022 by LI Claire
I just moved here for a week and i could not be more depressed. It felt like I lived at the railway station and the garbage room at the same time. The railway was just two meters away from my window and at 2/3/4 am at a frequency of 4 times a week I could hear the train passing by my room like I just stood at the platform. I could not fall asleep again after the trains woke me up. Then there was the noice from the garbage room which was close to me and generated noisy sound of process trashes at no matter what time of a day. As a busy student, I constantly not have enough sleep. I actually do not know how could I survive living here with one year period. If you have any helpful suggestions, please let me know. I would be indeed grateful.
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August 2022 by Yue Sun
This is the most RIDICULOUS apartment I ever rented. My move in date is 8/26 and I have to pay the rent $1219 for the whole month. When you try to argue with the management, they will only say this is the price on the contract and tell you: “I know this does not make any sense but you signed the contract and you are not the only one”. This is totally a fraud!!!Don’t rent this apartment if you have any other options. If you have to, carefully read every single word on the contract.
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July 2022 by Kaja Baran
DO NOT LIVE HERE!!I have lived here for a year. Almost every month we had to call maintenance on living issues (usually the heating or AC not working). It is also a very far walk from campus. Not to mention, the employees are very rude. I tried to cancel my parking spot, which is a ridiculous $7 a day. I was told two moths ago that my spot was cancelled, but when I asked why I was still being charged, their response was "we fired the guy who gave you that false information, you still have to pay." They did not put an end date in the contract (probably to entice people to buy a parking spot). It seems that they bend the rules when it serves them, and they like to blame it on their very vague lease.
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July 2022 by Xiaoqing Ding
The worst experience with apartment service ever. I requested early move-in in May, and I called 3 times during May. The staff said I was on the waitlist and they will get back to me when I get the spot. When I called in July, they told me my name was not even in the waitlist. The apartment is not responsible at all.
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June 2022 by Kaja B.
DO NOT LIVE HERE!!I have lived here for a year. Almost every month we had to call maintenance on living issues (usually the heating or AC not working). It is also a very far walk from campus. Not to mention, the employees are very rude. I tried to cancel my parking spot, which is a ridiculous $7 a day. I was told two moths ago that my spot was cancelled, but when I asked why I was still being charged, their response was "we fired the guy who gave you that false information, you still have to pay." They did not put an end date in the contract (probably to entice people to buy a parking spot). It seems that they bend the rules when it serves them, and they like to blame it on their very vague lease.