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March 2024 by Michael Wuertz
If you have an Amazon return, I recommend just dropping at Whole Foods. First time I was ever required to have a “box” for my “box.”
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March 2024 by Moe Syed
Staff need better customer service training. Also be sure to print at home as they charge $2.39 for one label to be printed..
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December 2023 by Lisa Morrison
Worst UPS store ever! Staff is very rude and condescending! Will not be back ever.I gave them a second try! Same rudeness!
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December 2023 by Ann Anderson
Great place and Excellent Service, Staff is very busy and always work very hard at servicing customers
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December 2023 by Kristin Burt
The staff are consistently helpful and kind. They have a kiosk for Amazon returns which makes returns easy and fast.
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October 2023 by B. Button
Have used this location for years. Staff has always been friendly and helpful when assisting me & my family.We appreciate all you do for us, especially when there is only one or two of you and so many of us standing before you.Thanks!
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I do quite a bit of shipping, and when needed the UPS store is usually fine.It took over 10 minutes to ship 2 packages to the same address.AND the staff was condescending and rude.I will not be back, especially after they joked that nothing is guaranteed in life including $130 shipping from UPS.
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October 2023 by Christopher Lee
Went in this morning to get an issued resolved with a package that was not delivered properly. London is extremely rude and needs to be retrained, she was rolling her eyes tone was extremely condescending and belittling. Poor attitude and did not help me at all because she refused to listen to any of the information I was giving her and I still have no idea where my package is.
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October 2023 by zeebrenn
everytime ive been to this store the employees have been very helpful and they get me in and out with efficiency...I do feel the store is under staffed and the people working are dealing with more business than usual.
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July 2023 by Melissa G.
I stopped in to do some Amazon returns and everything was fine but when I asked for a receipt I was told I didn’t need one in a snippy attitude and I said I wanted one for my records and she said like I said you don’t really need it.
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July 2023 by nathan tomac
Talk about just having a body at the counter. Guy was very unhelpful. It's not the customers fault if we bring back Amazon returns. Have ups negotiate a better deal for the ups stores or don't do it at all. Other than the one word answers and cave man grunts the only thing they get excited about is charging for tape! Bring your tape gun or go to another location. Poorly run, my local ups store is ran much better. New ownership needed here for sure.or just
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April 2023 by Pisinee W.
I believe this location has undergone a significant positive transformation. It is now my go to UPS. The three people I deal with normally are all competent and friendly, especially Scott. I'm usually in and out of there in a flash, no fuss or hassle.
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April 2023 by Cretifis
Very nice staff, I feel always at ease anytime I use their service
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February 2023 by Tina Richmond
Really appreciated London's help today! First time I've run into a snag doing a return. She found a successful work around that saved me a bunch of time.
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February 2023 by Jack Pakela - Trumpet
I go out of my way to drive to the UPS Store on South Main St -- if you live in the area, it's 100% worth it. That's how awful this Jackson Ave. location is.
