United States Postal Service
Post OfficesHours:
3000 Green Rd, Ann Arbor MI 48105 Hours
About United States Postal Service
The United States Postal Service location at 3000 Green Rd is described by customers as a hidden gem with friendly and helpful staff. Reviews note that people are usually in and out in a timely manner, without huge lines. The staff is commended for handling tasks quickly and politely, with specific praise for smooth passport application assistance that can take just 10-15 minutes. Customers find the clerks helpful, clearly explaining services like money orders and envelopes. This location offers walk-in passport services, and tips are provided to book appointments online or via phone and to have required documents, including photos for infants, ready beforehand. While some broader USPS issues are mentioned, such as problems with mail forwarding systems, reviewers emphasize these are not the fault of the Green Road branch staff. The location itself is considered a positive step up from others, with recent improvements in customer service noted. Overall, the people working there are repeatedly described as nice, friendly, and the reason for the positive experience.
Most Recent Reviews
April 2025
Staffed with just one person on a day before 4/15 (tax day). Crazy. 2 hour wait…
March 2025
If you want the WORST experience possible at a USPS. This is the location! Very rude and unorganized. They canceled my passport appointment 2 times as I’m getting ready to go there. This place is a MESS.
January 2025
I was not violated at this located, a huge step up from the other location that had a homeless woman outside who liked to creep people out on the inside.
More Comments(152)
Nearest USPS Stores
- Ann Arbor, Michigan
