United States Postal Service
Post OfficesHours:
3000 Green Road, Ann Arbor MI 48105 Hours
About United States Postal Service
The United States Postal Service location at 3000 Green Rd is described by customers as a hidden gem with friendly and helpful staff. Reviews note that people are usually in and out in a timely manner, without huge lines. The staff is commended for handling tasks quickly and politely, with specific praise for smooth passport application assistance that can take just 10-15 minutes. Customers find the clerks helpful, clearly explaining services like money orders and envelopes. This location offers walk-in passport services, and tips are provided to book appointments online or via phone and to have required documents, including photos for infants, ready beforehand. While some broader USPS issues are mentioned, such as problems with mail forwarding systems, reviewers emphasize these are not the fault of the Green Road branch staff. The location itself is considered a positive step up from others, with recent improvements in customer service noted. Overall, the people working there are repeatedly described as nice, friendly, and the reason for the positive experience.
Most Recent Reviews
September 2026
I like the self service machine. Don’t have one near where I used to live. It’s great for buying stamps which I had to do for my mail in ballot.
August 2026
Frustrating experience over the phone as well as in person regarding getting my mailbox key/kit after a change of address. Overall, USPS has confusing protocols and lack of communication across different centers in Ann Arbor.
August 2026
Horrible. I have to mail things for my job - which require me to physically watch the person stamping the mail. EACH time, I am met with complete rudeness. I will not be coming here, because each time I deal with the most repulsive attitudes.
More Comments(176)
Nearest USPS Stores
- Ann Arbor, Michigan
