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August 2025 by Christina Busse
For an unknown reason I was kicked off auto refill for seizure meds. They said ‘you must’ve never been on auto refill’, nope 5yrs on autofill with this pharmacy. They said ‘they must be new meds or dosing’, nope 10 yrs on the same meds and dosing. They don’t have the pill I need to most in stock, we ‘should’ be able to get it tomorrow. This isn’t the first time this has happened. No taking responsibility, they tried to put it on me, and certainly offered no apology for the inconvenience for their system error. If I can’t get meds and had a seizure, who’s liable? That’s my question. Try to find a local pharmacy, look at their reviews, they’re excellent by comparison. Walgreens and CVS just don’t care and there’s zero accountability.
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March 2025 by Kristen .b
The worst experience. I transferred my prescription here from cvs because it was out of stock. It took me calling them 5x from start to finish to make sure it was completed.
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February 2025 by tDream7
Some of the staff are very nice; I don’t blame them for the ordering issues. One of the advantages of using Walgreens is that I can travel out of state/town and get my refills or medication history in the app.
I guess they have too large of an area to serve. This Walgreens never have my medication in order for me not to run out. One is a controlled substance so I can only call it in 2 days in advance, but it takes 4-5 days to get it filled. I miss medication like this. I’ve already moved one medication to Meijer’s and guess I need to move this one too. Hopefully, it provides some relief to others.
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January 2025 by Nick Nuechterlein
Let me tell you, Josh is an absolute pro. Works here 5-days a week. Quick, kind, full of smiles. And he knows so much!
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January 2025 by Jade Canton
I go here to print photos. Lovely staff.
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November 2024 by Gary Ernsting
I get my prescriptions here, now that Rite Aid is permanently closed...
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October 2023 by Lori B.
Long wait for vaccines even if you have an appointment and there's no one else there . ie Sunday morning . Tried x 2. Recommend trying somewhere else unless time is not an issue
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October 2023 by D C
With some of the drug shortages, I called to see if they had a specific RX drug in stock so my doctor could send the prescription order to them. I was told they can’t give out that information. What? So trying to find availability of a product has now become like Russian roulette. Send over a script to a phamacy and then wait to see if they have it in stock.
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September 2023 by Peter A.
The Pharmacy at Walgreens on Jackson Rd is incompetent and is a staffed by incompetent employees. I schedule a vaccine appointment a week ahead of time. I received a text and email confirming my appointment and filled out the paperwork ahead of time. I never received a text, phone call, or email telling me that they had run out of the vaccine and to schedule my appointment. I drove across the county to get to the appointment only to find all of this out. They had no way to reschedule me, no documentation of any attempts to contact me, but lied that they had called "everyone" that same morning. Do not trust them! They are incompetent. In the past I have always used CVS and have never had anything like this. I decided to go back to schedule my vaccinations with them. It was a much smoother and easier process and was again this time. The employees in the pharmacy are also much more professional.
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April 2023 by Syd P.
DO NOT GET YOUR PRESCRIPTIONS FILLED HERE!!! The pharmacy is always out of stock with common meds like epipens and inhalers. Also, they close from 1:30-2:00 every day. I definitely feel the staff deserve a lunch period, but to completely close the pharmacy is very frustrating to customers. This was my THIRD time back to get my sons epipens and asthma meds because they have been out of stock for weeks only to find out they are closed from 1:30-2:00, and now we have to wait thirty minutes to get them. NEVER GETTING PRESCRIPTIONS HERE AGAIN!
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October 2022 by thomas “tomcat” metz
Very busy the day I went but the staff was hard at work so
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October 2022 by thomas a. metz
Very busy the day I went but the staff was hard at work so
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October 2022 by Aaron S.
their drink selection was bare but the cashier Matt is super nice. like, not even fake customer service, dude was genuinely kind. hope he gets paid enough.
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November 2021 by Paola A M.
Waiting time more than 40 minutes to get a flu shot. Really disappointed for the first time experience with this pharmacy. Do not come.
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September 2021 by Todd K.
Absolutely terrible pharmacy. You'll sit on hold for over an hour (I've done it twice today), only to finally get the line answered. Then they'll say "we're busy, keep holding or call back." Then it'll go to music again. The phone rings out to them by default after you've been on hold for too long, and if they get tired of ignoring the ringing, they just hang up. Then, you're sent back to the end of the cue. I had a prescription on hold and finally talked with someone. They said it'd be ready to pick up later and I should come in. When I got there, it wasn't and they said I should try calling again because they were swamped. Absurd.
