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November 2023 by jayoko
worst pharmacy for a multitude of reasons. Literally called the rite aid i usually go to and are telling my my script would be $19 instead of the $192 this pharmacy is telling me. Refused to help me with my rx code and hung up on me after saying they’d be “back to help”. avoid this pharmacy
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November 2023 by rachel norton
They are the WORST about answering phones and they take wayyyy longer than any Walgreens I’ve ever used. Generally I love Walgreens but this store needs a better system. The pharmacist told me it was on me to ask my doctors office for a prior authorization and LET THEM KNOW when it’s gone through. I’ve been on hold for 3 HOURS trying to let them know that the prior authorization has gone through. I am so angry I feel like screaming!!!
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November 2023 by Susana Sarasa
Was in the drive thru at 8 pm to pick up some meds. Rang the buzzer twice while watching employees inside walking around. Sign on window said that medication could not be dispensed since the pharmacist was not on duty, although they close at 9. I parked and went inside to find no customers there and none waiting. Curtis explained that “they” told him to close the drive thru window to accommodate patients getting vaccinated; again, not one person was there. I told him that he could have simply acknowledged me and asked me to come inside the store instead of ignoring me for more than 10 minutes. Super unprofessional and rude.
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November 2023 by tom franks
The worst run pharmacy. They put you on hold for an eternity that is of they don't hang up on you. I drove in to the store and had the manager go with me to the pharmacy. Nothing was done. I was still on the phone as I stood there. Watching them put me on hold. Never go to Walgreens.
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November 2023 by Ike R.
Made an appointment here for a Covid vaccination. I had a 6 PM appointment on a Friday. I probably should have known it would be a busy time, but hey, I had an appointment right? I got there a few minutes before my appointment and checked instood with about 8 other people at the pharmacy. About 20 minutes after six I was called back the vaccination was quick and painless. No one requested that I stay so I left the pharmacy. So what I go there to shop for your normal pharmacy items, yes, when I go there for a vaccination probably but I might be more selective on the time that I chose.
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October 2023 by Sara J J
I can count at least 4 times I’ve been on hold with the pharmacy and they’ve hung up on me while I was put on numerous holds. One time last year they even transferred me to the photo department! I said I’ve just been waiting to speak with a pharmacist and that’s when I finally got to in that case.
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October 2023 by a c
pharmacy: desperately needs to hire more people. i must say the pharmacist helped me beyond what anyone would have expected. she was able to sort out, speak to my dr, fill the script appropriately, check my insurance and is kind, relatable, and on and on. i wish i could remember her name. she did tell me she was from India so maybe that will help to give her the kudos she deserves.
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October 2023 by Takami T.
I love this store. I have had no bad experience here for years. The atmosphere in the store is comfortable. It is quite a decent store in the community. I drop by here from time to time.
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August 2023 by Melissa Olken (Melissa)
They do not answer the phone—get u through the menu only to cut off the call. Tough to check on status of new prescriptions. So, they can have a store full of people waiting in person.
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August 2023 by Jenny K
I normally don’t write reviews for convenient stores, but seeing all the bad reviews I wanted to add my review. My experience was very good, what to expect from a nice convenient store. Pharmacist was very kind and inviting, and quick to give my prescription med and helpful. The store itself is good too and the cashiers are nice and kind as well.
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July 2023 by A S
Don’t ever use this pharmacy—LONG wait times despite meds being sent over in advance. Have had a good experience at other locations with both staff and quick turnaround. But this place is a hot mess.
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June 2023 by Ethan Hardy
I didn’t catch their name but whoever was working cashier in the front on 06/27/23 around 7:30pm is possibly the nicest cashier I’ve ever interacted with. Very quick as well.
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April 2023 by Colleen Kim
Pharmacy techs keep you waiting and waiting and if there is any issue at all, they are extremely unhelpful. Surprisingly the Ypsi Walgreen pharmacy never has these problems. I was so sorry the doctor sent it to this store by accident. I will never come back here.
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April 2023 by Chelsea Hanson
This pharmacy is the worst I've ever been to. It's constantly slow (15-30+ minute to even begin to have someone speak to you) and they are constantly rude when people express their concerns. If they are short staffed, it needs to be remedied to be able to appropriately support customers.
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March 2023 by Daniel L.
was there multiple times in the past month, it's a shameful location. embarrassment. Items are missing, wrong prices on shelf, and the manager I believe his name was mo or something along the lines, was very annoying and unpleasing to talk to. was very rude and didn't help me at All. Do yourself a favor and don't Go there. I highly recommend the store in YpsilantI, nicer people and a better store. The store is also very dirty. however, keyondre and Rodney were very nice and helpful. overall 1/10 simply because of keyondre and Rodney, otherwise it would be a 0/10.