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November 2023 by John K.
my son's wheelchair 2023 1 week new van has many thousands of dollars of damage after going through zippy car wash in July 2023. I had the kid working there take pictures immediately after exiting and I filled out paperwork. I could hear the strip on roof come off and whip the car. the antenna was broken and damage to trunk was visible. It was 7 at night so at 8 in morning I took it to the body shop they recommended and they also took pictures. my insurance company has tried for months to contact them and their insurance company. they refuse to comply and insist their car wash could never damage the car. I have never been taken advantage of by a company before much less for my disabled son. The owner should be ashamed.
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November 2023 by Mai Urai (M4I)
Has they changed the price ?!It used to be the convenient & reasonable price to use, now you pay almost $20 to get your car washed by a machine for 2 minutes that doesn’t even really clean it?I know inflation is an actual thing, but this is outrageously expensive for what you get. Looks like I have to clean my car at home now.
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October 2023 by Avram Liebowitz
My car stays clean, thank you Zippy! Great service! I think I've been using Zippy for around 5 years, very convenient. Chris us always doing a great job! Thank you!
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October 2023 by luke brian Hill
I recently had a disappointing experience with a car wash that fails to live up to its promises. Not only they do a poor job on my vehicle, but their lack of professionalism and rude customer service made matters even worse. If you value your time and want a spotless car, I suggest looking elsewhere.When I first pulled into this car wash, I was hopeful that their advanced cleaning technology and reputation would be worth the expense. Unfortunately, my expectations were shattered as soon as I left. To my dismay, the after-effects of the wash left my vehicle with noticeable spots and blemishes on the paint. It was clear that they had done a hasty and subpar job, leaving me feeling utterly dissatisfied.Hoping for a resolution, I approached the person in the office named Adam, hoping they would understand my concerns and make things right. However, the encounter with Adam was nothing short of frustrating. Instead of offering to rectify their poor service, Adam responded with utter rudeness and a dismissive attitude. His lack of empathy and unwillingness to listen to my concerns only made the situation escalate further.In any business, customer service should be of paramount importance. Sadly, in this car wash, it felt as if my concerns were met with a complete disregard for customer satisfaction. Not only did they fail to deliver on their promise of a clean car, but their staff, exemplified by Adam, showed no remorse or willingness to rectify the situation.It's important to find a car wash that not only does a thorough job but also treats their customers with respect. Unfortunately, this car wash failed on both fronts. The disappointing outcome, combined with the discourteous behavior of Adam in the office, left me feeling frustrated and completely dissatisfied.In conclusion, I strongly advise against using this car wash service unless you are willing to take the risk of losing your money and experiencing rude customer service. It's unfortunate that this establishment does not hold itself to a higher standard of quality and professionalism. Save yourself the time, money, and frustration by seeking alternative options that prioritize customer satisfaction above all else.)Services: Auto detailing
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September 2023 by MaDDBeaTz .D (The D)
Nice wash and cool vacuums and blowers. I go often. They have great plans options.
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September 2023 by Daniel Saulles
Wow!!! I had not been there since the remodel. This place is awesome! I love the free vacuum and compressed air. The best addition is the free microfiber towels you can use to dry off your car. Cool stuff!
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August 2023 by Stephanie Laski
I’ve had an unlimited pass for a month and in my experience I do not recommend this wash service. I will preface by saying I have a new vehicle that I wash twice a week and as needed. When I signed up for the silver unlimited pass. Though, I wasn’t offered the $1 sign up price despite never having an unlimited pass with them before. When I asked they said it wasn’t being offered, it was even posted outside. They still charged me full price.Their wash service is bad bad. I have to pass my car through on average 3 times in a row and my car is still not clean. There is only one worker on the line and they pack cars in like sardines so you risk getting rear ended leaving the wash line. The worker on duty doesn’t spray anything but the driver side panels. They don’t spray wheel wells, rear lift gate, front grille or windshield.The zeeb rd location has horrible vacuums that barely have suction and spaces that aren’t wide enough. I’ve almost had my car hit a few times by other customers trying to vacuum out their cars. Overall there are better places to pay for a wash pass or even get your car washed.
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August 2023 by Angela Myers
I love Zippys, but I always feel nervous how close they line the cars together. I feel that it does not give the people who spray and pretreat your car enough time to do a proper job.One time a person put their car in reverse instead of drive near the end of the wash lineup, and that makes me nervous.I love that they have free vacuum service and towels that you can use to wipe your car down with.
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August 2023 by Tara Turner
New vacuums and air to remove debris from tight spaces in your car! Amazing ?? they renovated the vacuum area with a new, easy to use system. And it's free to customers who are getting a wash!
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August 2023 by Jing Ma
Great auto wash that just got upgraded, very spacious and clean. And provides towels to clean up any extra dirty on your car. And also vacuum station to some deep cleaning.
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July 2023 by Sarah Reeves
I LOVE this place! I have a monthly membership which is about $35 (I believe I got the fancy membership and the lower tier is way less.)It is a little lame in the winter to be missing out on those washes however I think it is made up ($$) by the warmer weather and being able to go more often.The fast pass (when you have the monthly membership) lane is often empty or far shorter than the pay per wash lane. I tend to be able to go straight thru and don’t have to wait long.)I think it would be awesome if they cut fees in the winter maybe by ⅓ or ½ to make up for the fewer opportunity’s to wash.Free vacuuming membership or not is great, of course. BUT ellsworth is doing a major parking lot renovation and will have much more space.The employees from the office have been helpful and kind as well. sad to be moving and leave this place.
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June 2023 by Randy M.
Every time I pull in here and buy a $14 car wash nobody will ever wash the car mats. These people are so lazy hiding. you are exiting they will wash your car mats. I've heard many excuses you have to be a new customer or you have to be somebody that just signed up. That's not what the sign says.
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June 2023 by Jose D.
Business would not honor their own gift card for the purchase of a membership. Was asked to back out into traffic and contact the owner via the email on the website. The support team responded with a bunch of fluff about their upgrades. When I asked to be in touch with the owner, they ignored it.
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June 2023 by Shealy N.
Average. My car was BAD (so I didn't expect 100% clean) from driving up north round trip 2x, but the "Supreme" wash didn't even completely remove bird poop from my windshield... which was surprising. It would probably be more worth it for a fast pass. You get a free bronze wash with your Supreme wash within 3 days (or $7.99 off another tier) so I made another pass. Bird poop still there. I wish there was another wash here that did a more dedicated job :/
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May 2023 by Lottie P.
just had a Zippy Auto wash. Everything looked good sitting in the driver's seat. When I got home, the back of the auto was NOT CLEAN AT ALL. Not sure I want your offer of a free car wash when your service is this bad. My PHOTOS WON'T ATTACH FOR SOME REASON
