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December 2023 by Aaron Kenyon
Has asked them to bring packages that are too Big to the door. The mail carrier on occasion will shove the package into the mail box. My mom recieved a package that had a rip in the bottom. The rip might have happened from the sorting machine.. Other than that Its alright
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April 2022 by ken barnes
I have the informed delivery service with usps.i've had 4 packages in the last 9 months that they said they delivered but wasn't.the clerks at the post office are not very helpful.was talking with one clerk on phone an pretty much she hung up on me with me still trying to talk.
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April 2022 by mitch wirfs
Tracking says my package arrived so where is it?? Ive had numerous packages show up stepped on recently. I think someone needs to be investigated and fired. Perhaps all of you
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April 2021 by Lori Dean
Not very nice manners or representation for a postal service
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January 2021 by 065 065
Very helpful in getting my passport completed. Great people.
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May 2020 by Janet T.
I have nothing but praise and great appreciation for the Portage (MI) post office and all the people who work there. The folks behind the counter are always friendly, fast, and efficient. The parking is more than sufficient. The location is great. Even the selection of greeting cards is good. I hope that this location is never closed!
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January 2020 by Morgan Head
Worst service from the clerk to the mail carrier.
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October 2019 by Dale Schrader
Our concern is not with this office, but it is with a mail carrier out of this office who delivers to our home. It seems as though the mail carrier on route has a issue with closing the mail box door. It snaps closed easily with my index finger alone. About 80% of the time in last 5 months, it has been left open and our mail is soaked, since it has rained generously this spring and fall.
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January 2019 by Arnold W.
This place use to be a great place now is a dump. Got folks working who years ago would never got a job here.
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October 2018 by Peggy Smith
Nice,friendly and helpful thank you
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December 2017 by Jessica V.
This is my favorite post office in the Kalamazoo area. The staff are very friendly (and always smiling), the line usually goes fast, and if there is an enormous line, as there was today, someone will come out with a portable counter to help people with easy orders (package drop-off, stamps). There are several handicap spots right in front (thank you!) - the shortest walk from the handicap parking to the door of any of our local post offices. I will drive out of my way to go here, and am pleased that we have such a nice, clean, friendly post office.
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September 2017 by Goddog Hammerfist
Clean. Better for locals. Mostly p.o. box stuff. But they are very helpful.
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May 2017 by Thomas Ackerman
Customer service is pretty decent.
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November 2016 by Kevin Harris
I am traveling to Japan for a business trip so naturally I need a passport. I filled out the paperwork and the clerk looked it over. I had a cheerful conversation with her and she seemed competent. Well that's what I thought. Here I am 12 days from my leave day and I find out I missed a signature. I have to pay an extra $80 dollars for a signature they didn't make sure was there as the experts. Now I'm so anxious to whether I am going to get it in time I am stressed the F out.
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November 2015 by jim vroman
They send your packages back to the shipper for no reason. I'll stick with UPS or FedEx from now on.
