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March 2024 by Nate Poole
Sad sad excuse if an Auntie Anne’s location. The lazy staff often closes early and usually quite rude.Wouldn’t be upset if this location closed permanently. Such a disappointment.
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February 2024 by Michael
Everything tastes better when it’s free! My wife had a free reward on her app. The pretzel was amazing but the workers could have had better attitudes and perhaps an actual smile.
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December 2023 by Frank McGlynn
Absolutely terrible service. Waited in line 20 minutes with my kids just to get to the counter and have them tell me I can't buy a small, I have to buy a large. Really? You can't dump the pretzel bites from a large cup into 2 smaller cups? You'd rather my kids leave with years in their eyes the day before Christmas? What a weird company policy
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December 2023 by Donna Evans
Didn't open till after 12PM. Encouraged customers to go to different location. Which was very limited on menu options.
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December 2023 by logan holder
Great employees and friendly
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October 2023 by Joshua Robertson
Wouldnt sell us the smaller size of pretzel bites, just the regular. Poor service. Feels like being upcharged for more than we wanted.
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September 2023 by Dominic Randall
Came all the way for them to be closed before closing time on a Friday like whatt
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September 2023 by Elle Abrams
We got there as soon as the mall opened. The prices were higher (of course) but if the food is fresh and delicious i dont mind that. Unfortunately my pretzel tasted like it had been sitting for a while and the "real lemonade" tastes store bought.
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August 2023 by Calpernia Nunez
Service was horrible, she had such an attitude, was already very mad and I forgot to grab my pretzels and she was like, are you gonna grab those now or u going to wait? ?
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July 2023 by Randy Aguilera
Never have pretzels even after 30-45 mins of opening. They send out more mobile deals but are never open.
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July 2023 by Visa Bender
The women who cash me out is super super rude .. last time ????
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July 2023 by Marcos Mendoza
Really bad customer service. The front desk lady was very rude.
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July 2023 by Steven Hall
Went to Auntie Anne’s on Thursday, July 6. Was there and attempted to pay for what I purchased. I was told by the employee that it didn’t go through. So they re-rang it up and I paid again. Got home and checked and both charges went through. Attempted to contact the store through the phone and went directly to a full voicemail box.
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June 2023 by ava
one star is generous. my friend and i waited for 10 minutes before a worker even walked out of the back room. she had major attitude and when she took my order she walked away and completely ignored my friend and walked away for another 4 minutes until someone else walked out, saw us then he walked back into the back. he eventually came back out 3 minutes later and helped my friend. terrible service, the food is cold and the cheese is not good. i wouldn’t recommend. kinda ruined my trip here considering i’m from ohio and my friend is visiting from spain.
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May 2023 by BradandMichelle Morgan
I had zero wait. The food was amazing; we had the cup of pretzel bites. The woman was very friendly and efficient. And this is identical to how my experience always is at this location (I do go during the week, mid-morning).
