-
March 2024 by Scuttler Kaiser
I LOVE AW so I was disappointed when there was no coney dogs at this location and the workers looked bored, and when I ordered a pop got it with 1/3 empty.
-
February 2024 by Elizabeth Andrews
There was hair in my food , and when I went back up to the counter to let them know , I heard one of the employees say to another employee “other one with hair in it” with this smug look on her face. So this place needs to reconsider the food safety measures.
-
January 2024 by Ayman S
Nice staff and burgers.Chicken tenders are not bad but a little salty.
-
January 2024 by Rithin k
Worst food and highly priced for what they give. Don’t buy from hereI went 3 times to collect my missing item from them and they are behaving like I have done the mistake. Worst
-
November 2023 by Devon Lankford
Lady at counter was extremely rude and careless. I literally Stopped only for a Root beer and it seemed to be a heavy Burden for this person, terrible customer service, This lady was on Her phone with her back to the counter and Didn't even know I was there until I had said something. She clearly doesn't respect her position and doesn't deserve to have it.
-
September 2023 by Xavier B
Love A&W no frills on the chili cheese dogs. The root beer is delicious, fast and efficient service. Good choice at the Food court in Great Lakes crossing. Lots of other options but this is ole reliable . ?
-
September 2023 by C. Lee
16 bucks for a tender meal and an extra medium root beer. Save your money
-
August 2023 by Audra Bowman
First time here and we asked if the hotdogs were Koegels, our favorite, and they didn't even know at first but finally said yes and I don't think they were. And we asked if it was real coney sauce, like Flint style, they said yes, it wasn't, it was chili. The lady that took our order talked too much. The hotdogs weren't great. The pros were the fries, chicken tenders and root beer were really good.
-
August 2023 by Jessie McCleese
Love this plase. Burgers are made fresh. Fries too. Just wish they was at least 1 refill. Other then that it's great.
-
May 2023 by Elizabeth
Big thanks to the workers who stayed late and then stayed open even later than scheduled for all the scouts and parents at Mall Frenzy. You guys kept the friendliness and smiles going all night.
-
April 2023 by Jessica Chamberlain
I stood there will the employees ignored me for about 4 mins. I was about to leave when and employee said they werent open for another couple mins. They need a sign with hours posted because the lights were on so i assumed they were open. The cashier had horrible customer service. She acted like she hated to be there.
-
February 2023 by Hunter H.
Service was quick, food hot and fresh, they were clean. Price seemed high for what I got and they didn't fill the root beer float all the way.
-
January 2023 by Rex Rex101
Absolutely ridiculous came here multiple times and they closed their food down before they close the actual restaurant and it's been random why have a closing time when you don't even follow
-
December 2022 by Kreative Kali
I was here yesterday on Sunday March 20th, 2022 around 4:15-4:20PM. There was a woman working as the cashier and she was incredibly rude towards me. She made not one but three remarks to me about moving forward and being in the way. I have a service dog, whom was completely silent and obedient the entire time I was in line and she kept calling me out. I understand that this establishment was busy and Im not discounting that, but just a bit of kindness goes a long way. I will never return to this establishment because of this reason alone. I hope you do some training with your employees about disabilities and customer service.Also the chicken was good but the cheese curds tasted absolutely terrible. Like someone had left them in the fryer for a week.
-
December 2022 by Andrea Salinas Vasquez
Bought a small polar swirl, this is what we got. Asked staff why it was filled half way & they said that is what is expected. Complete BS if you ask me! Don't recommend getting ice cream here & staff was unfriendly & not willing to give more when asked.
