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January 2024 by Valeria Baglioni
Rude and disrespectful employees. I wrote a detailed email with the employee’s name and apparently the managers don’t care. I suggest you to go somewhere else.
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January 2024 by Vale Traino
Worst Biggby ever. Rude employees.
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December 2023 by Sinan Damman
Worst customer service everEmployee so rude and disrespectfulAnd unorganizedI bought a coffee and waited in line for 5 minutes then she asks me what’s your order I told her coffee apparently they have the coffee brewed and ready but all employees are busy doing the other drinks and no one checking the small orders
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September 2023 by Stephanie Celaya
Worst Americano I've had in my life. My husband also got a coffee and his was terrible too. I don't know what they could have done. Such a shame they can't make a decent coffee with such a prime location.
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July 2023 by Aou'l Dri-gh
The caramel iced latte was nothing but cream.This is disgusting for the price.
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June 2023 by Pattie B.
They only serve customers when they feel like it. Waited five minutes and no one even said hello. They had two baristas and one customer waiting for her drink. Not sure why I wasn't served except maybe racists run it.
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June 2023 by manjula rani
Wish I could've given a negative rating to it. Worst service and unethical, rude staff. They didn't serve me my coffee and did not pay me back my tip. Staff has got very bad attitude - definitely should not be doing anything even remotely related to customer
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May 2023 by Jon Delgado
Very well organized, excellent service. Got my food & drink quick! Fast and efficient service!! Jayden was a very good help, amazing service by the kid names Billy as well. Would recommend and will return. Thank you Biggby!
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May 2023 by Mari _____.2valid
Best Coffee service ever! the white kids that work there make the best coffee’s in Michigan.
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May 2023 by Elijah Cervantes
Best coffee fast service go here
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May 2023 by Mari _.
Best coffee eve!!!! Some white kid serving me I think his name is Billy just made my coffee soo good! Service is amazing, and the workers are nice and get things done fast. I would recommend everyone in the mall to go there also. Lastly Good Ambiance.
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April 2023 by Sheldon Edelstein
I wish I could give a zero rating for this place. Dirty and disorganized. Garbage piled up and on floors. Ordered ice coffee and left without it in disgust. Ask for money back, manager actually said they were too busy to refund. Shame on Biggby for letting this represent them.
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March 2023 by Michael Martinez
It looks good. Flavor was completely off and it wasn't even blended well. Better bring a spoon. Sorry about the disappointing review. :(
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February 2023 by Cyber Cc
I love Bigby but this location is trash. My coffee had a burnt after taste (?) and made me nauseous hours after drinking it. Never again at this location. Do yourself a favor and go to the auburn hills location down the road.
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January 2023 by Lilly J
Seriously the worst Bigby I’ve been to. Terrible service and takes forever to get a bagel made…. and it’s never made correctly. Does this look like a bagel with extra strawberry cream cheese? Unreal.
