“I always use the touchless wash (sometimes the self wash if there's a long line for the touchless wash) just wish the machine nozzles went further down because it doesn't get my side skirts, I don't have a slammed to the ground car but it's just alittle lower then average cars and I always have to hand clean them after each touchless wash.Also I wish the sprays were just alittle more powerful but other then that it's a great car wash, definitely recommended the top package wash even the self wash bays are great as well, If you need to clean your interior there's plenty of bays to do so.TIP FOR SELF WASH: Never use the foam brushes at these places it does more damage to your paint and clear coat then you might realize, I'm saying this for all car washes that have them not calling this place out. Use a microfiber wash sponge for a contact wash to avoid leaving scratches on your vehicle, and a microfiber towel to remove any existing water on your vehicle to avoid water marks or spots ?”
“Incredible customer service by Mike G in the parts department. I called asking for two small ticket items and needed them shipped Next Day Air. He verified that these parts were in stock when nobody else seemed to have them, helped ship these without ridiculous shipping costs, and ran around to made sure they shipped out with only a few minutes to spare before the next day air window was missed. PECO and specifically Mike were excellent to work with and helped keep our company running. Thank you very much, we look forward to doing more business with you!”
“They take their time and make sure you have the best wash possible. When pre-rinsing, they make sure they get what they can off.No issue spending money at this location.”
“Combination of drive thru and DIY car wash. Also have several vacuums. Don't usually have to wait. They take credit cards and have adjustable time duration for the DIY wash.”
“This was my first time at this location, and it’s about 5 minutes from my house. Amazing staff and incredible experience!! I went through the car wash as usual but when I got to the end, and they were wiping down my car, the gentleman - Jerry was his name, told me to roll down my window. He said “go back through and tell them Jerry sent you - this car isn’t fully clean.” I’ve never had this happen to me at a car wash before, and trust me, I’ve gone home to find a not-so-clean car after my car wash several times before (never from Jax car wash though!). This just goes to show that Jax really cares about quality and customer service- and your employees do too! Thank you Jerry, I will definitely be back because of you!”
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“Love this car wash! Have a monthly membership. Love seeing familiar faces. The only down fall is how many customers do not tip the workers. I always tip & rarely see other cars before me tip.”