-
December 2023 by Queen Liv
I'm not one to write negative reviews unless the place/customer service is an absolute disgrace but I would leave this place zero stars if I could.I work at Lady Janes and have had a sterling mag for 2 years, have bought replacement blades with no issues whatsoever until these past two weeks.I left work & went to this location and purchased a new replacement blade for my mag & it doesnt function properly, I literally have to go over the strand of hair numerous times for it to cut it even after taking it apart and putting the blade back on. I threw out the packaging & receipt banking on the fact that it will work properly. I called the location after trying to cut hair with it to see what they could do and she said that they couldnt do anything about it and that I must be putting the blade on wrong when clearly this is my profession, I know what I'm doing. The product is FAULTY! She then told me to call the manufacturer. Then I drove to the location to purchase another blade & they didn't have any in stock. I then bought a whole new sterling mag trimmer of which the blade is already on it for you ready to use and the same thing happened. I called the store and she said that I can return it but to make sure I have the receipt & packaging. Also that they haven't had any issues or recalls with that trimmer. So I said fine, I left work once again and drove ALL the way home to get the receipt and drove all the way to the location to return it and to purchase a different new trimmer. I pulled in at 359p.m. they close at 4. I called and said I know that you close right now but I just drove all the way from work to do this return so could you stay open for a minute to do this for me? I'd greatly appreciate it. She said "sorry I can't stay open any later" At this point I'm furious! I said okay then hung up, pulled around the parking lot and this lady is CASHING OUT someone at 4:02p. Im completely beside myself about this whole ordeal. Im left with faulty equipment that THEY sold me and time and money taken out of my WORK day. I will NEVER go to this location EVER AGAIN. They do NOT take care of their customers & they have very POOR customer service.
-
November 2022 by Alicia
I literally drove almost 20 minutes to get here to buy hair products to be told that they only sell to licensed hair stylist. That's kind of something you should have where people can see it right away screw you guys.
-
August 2022 by Renee Wilming
Very helpful, the lady that helped me today went above and beyond to try and help me and I very much appreciated it.
-
September 2021 by Salma Hanna
Great service
-
June 2020 by TinaMarie Saunders-Schlundt
?VeRy helpful!! ✂
-
February 2020 by Nikki Theakston
Very nice place. Very clean and things are easy to find. The girls that work here are so nice and helpful. I love coming here and the new location is great
-
February 2020 by Hector R
Nice place to get all your barber stuff.
-
September 2019 by Frankie
My go to place for salon supplies.
-
May 2019 by theodora Harper
This place only sells to cosmologist with license number.
-
April 2019 by Vicki Kaan
The store is always well stocked in the most friendly staff!
-
April 2019 by Clayta G
Can always find what I need there.
-
January 2018 by Ronda Vanderver
Love it
-
July 2017 by Tara McNaughton
Knowledgeable Staff. Nice location.