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April 2024 by Valerie Nichols
We love ice cream. Dairy Queen is one of our favorite places. They have pup cups. Our dogs love it. When we pull in, they get very excited because they know they get ice cream.
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April 2024 by 1 1
I was just at this location and they were talking orders and preparing food with no one washing their hands or wearing hair nets other than that nice place.
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March 2024 by Serena Scott
We went in around noon yesterday and no one was at the register. We waited at least 5 mins for the employee to come from the back and they acted like we were a problem for being there. We placed our order and I swear I’ve never been treated so cold and unfriendly. Whoever the manager is should be watching the cameras regularly to see how customers are being treated by employees. I would not recommend this one to anyone and I’ll never go back here.
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February 2024 by Tashii Clarke
Annoyed. That was the demeanor of the two young ladies at the counter. No eye contact, asking if I'm done while I'm mid sentence with my order. Over charging me for an additional item and then not giving me the full refund ( a small blizzard is $5 plus change and i got$3 and few cent refund- granted they said to just take the extra blizzard as it would just be thrown away otherwise) and finally- they didn't even bother to blend the blizzards. All the chocolate and sauce/cheesecake was clumped up at the bottom of the cup. I rarely come here and won't be back. I also rarely leave reviews, but it's been bugging me all day. For better service and over all experience just wait for twist and dip to reopen in downtown auburn hills. I'm sure it won't be too much longer with the weather breaking.
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February 2024 by L Hannah
Got a shake and not sure if he put enough ice cream in it because 5 minutes down the road. It turned into milk. Also went back today 2/17 ordered a blizzard with Strawberry and Pineapple.
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February 2024 by Michael Campbell
I am prejudiced as this place is too close for my hips and health. I can walk there and waddle back ?
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December 2023 by Kirby
I get a peanut butter sundae here all the time and they load it with peanut butter every time I’m never disappointed. Definitely not a greedy owner. Customer satisfaction comes first
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August 2023 by Sirisha Ravikoti
Very bad customer service. We ordered once and then went back again to order again with a kiddo and waited in line for our turn. When it was time to order lady at counter says you are ordering again you cut the line even when people behind said we were ahead of them. Very rude store person
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July 2023 by Alex Maki
Nothing better than some classic ice cream from DQ!
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July 2023 by Mamun Rashid
I am a regular customer here. Unfortunately their serving / service quality is poor very often. Whenever you enter this store, the employees have the most gloomy faces. I hope DQ increases the service quality at this location.
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July 2023 by Larry Hannah
Some of the people in one off Walton, need more training on their people skills
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June 2023 by Elizabeth Zelkowski
My family and I choose to drive further to this Dairy Queen instead of going to the one on Main Street (Rochester) however tonight the boy at the counter typed in our order wrong which I could clearly read off the screen, I told him I needed a small chocolate soft serve with sprinkles in a mini cup, not the chocolate banana blizzard he had typed in, he just faintly said “uhuh ok” so I just moved on thinking he would fix it, my husband ordered a health blizzard with vanilla ice cream only, this is what he gets every time, and once again the order in the screen did not show correctly with the modification on only vanilla in the blizzard, I ordered a cotton candy and that’s the only thing that was right. They remade my daughter ice cream, I didn’t ask for the money back since they charged us for a blizzard when we got a soft serve with sprinkles and of course my husbands blizzard came with CHOCOLATE and vanilla, not just vanilla by its self. He didn’t want to make me have to have them fix ANOTHER ice cream after I already requested our daughters be fixed. I’m not sure what was wrong with the boy at the counter, the blank stares and “uhuh ok”’s clearly didn’t result in a correct very easy simple order.We love Dairy Queen but we wondered if maybe something was wrong with the kid. He just didn’t comprehend even after I had asked him confirm our order was correct… idk man. Disappointed today.
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May 2023 by Alexander Wong
The sign is not visible from the road but great ice cream and great area to sit at
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May 2023 by Mercie Skelton
I've ordered from here a few times and the desserts are nice, blah blah blah, BUT I have one specific complaint as someone who works for Doordash. They have the sign pictured that says "Delivery Pickup: Approach the counter with your phone in hand and we will be with you shortly!" and it is an absolute LIE! I have had to pick orders up from here multiple times, and nearly every time I've stood around for ~15 minutes with my phone held up, still not being helped whatsoever even though the order I was there to pick up was finished and waiting for me. Either get a new sign that says something else like "let us know if you have a delivery and we'll help you!" or actually do what you say you're going to do on the sign!!!!!
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May 2023 by Martha Long
Absolutely Love this location!!! Kaylin, Brian & the rest of the staff are very friendly, accommodating, even at their busiest times!!! Five Stars all the way ⭐️⭐️⭐️⭐️⭐️ Their cakes are decorated so beautifully, & are delicious, along with all of their treats!! I wish I could give a 10 star review!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️