FedEx Ship Center in Auburn Hills, MI offers a range of services including shipping, packing supplies, and boxes. Customers appreciate the friendly and helpful staff, with one employee going above and beyond by reaching out about a personal item left behind and waiting until it was picked up. The team is patient and courteous, even when dealing with frustrating situations like road blockages. The center provides convenient options such as holding shipments for pickup and scheduling residential deliveries through FedEx Delivery Manager. Shipping options include expedited, standard, and economy services, with FedEx Ground often faster to more locations than UPS Ground. Customers also commend the delivery drivers, especially noting a young driver named Sebastian, who was kind, patient, and courteous, making a positive impression after 13 years of service. Overall, the center offers quick, transparent service in a welcoming environment, with staff dedicated to solving problems and ensuring customer satisfaction.
Gentleman was very helpful, took his time. And I enjoyed the small talk, it was refreshing to slow down a bit.
March 2026
The team at this location are very friendly and helpful.
March 2026
I can’t say enough about Jeff, CSA and Mike, FedEx delivery specialist. They went above and beyond to ensure a very critical package made it to me today. I am so thankful for their amazing service. God Bless! I will make sure to use Fed Ex first!