FedEx Ship Center in Auburn Hills, MI offers a range of services including shipping, packing supplies, and boxes. Customers appreciate the friendly and helpful staff, with one employee going above and beyond by reaching out about a personal item left behind and waiting until it was picked up. The team is patient and courteous, even when dealing with frustrating situations like road blockages. The center provides convenient options such as holding shipments for pickup and scheduling residential deliveries through FedEx Delivery Manager. Shipping options include expedited, standard, and economy services, with FedEx Ground often faster to more locations than UPS Ground. Customers also commend the delivery drivers, especially noting a young driver named Sebastian, who was kind, patient, and courteous, making a positive impression after 13 years of service. Overall, the center offers quick, transparent service in a welcoming environment, with staff dedicated to solving problems and ensuring customer satisfaction.
The team at this location are very friendly and helpful.
March 2026
I can’t say enough about Jeff, CSA and Mike, FedEx delivery specialist. They went above and beyond to ensure a very critical package made it to me today. I am so thankful for their amazing service. God Bless! I will make sure to use Fed Ex first!
November 2025
Jeff was the utmost help!!!! I came with two pairs of Adidas shoes to bring back, didn’t print out my shipping labels. Jeff was able to receive them via email and print them for me. Larry from ground shipping was nice enough to wait for my packages. Great team you have there! Would definitely recommend this location.
