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January 2024 by Olivia Nicole
The employees are awesome!!! Extremely helpful and very friendly my daughter and I had an amazing shopping experience!!!!
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December 2023 by Megan Moeggenberg
The ONLY reason I’m giving any stars at all is because of the clearance and the cute items I and my daughter found. This was the most unorganized store I have ever been in. The unorganization was not because of the state of the store-it was the staffing. I was in line for 30 minutes with 4 groups ahead of me, all had at most 5-6 items. Only 2 people on register, one clearly not knowing what she was doing, and the other walked away when there was very obviously a line (there were at least another 5-6 groups behind me at that point). When I finally got to the front of the line to ring up, the girl who knew what she was doing left. When she came back there were 3 other people standing around not doing anything. At this point I was in line for 45 minutes and my 6 year old (being in the mall for over 2 hours) started getting upset and overstimulated with the wait. My last straw was when I was FINALLY rung up, the girl double scanned an item and still tried to charge me for it even though I very politely (even though I didn’t have the patience) mentioned it to her. I gave up, told her to cancel the transaction, picked up my daughter, and just about ran out of the store. Never ever again will I go back to this store. I’d rather shop online.
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July 2023 by Nicholas Todd
Big store with lots of selection. The largest outlet mall did not fail. Mall hours are convients and the mall is easy to flow thru. My life spent a paycheck in forever 21. They must be doing something right
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May 2023 by Andres Peña
No dressing rooms available on Sunday? Incredible
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May 2023 by BradandMichelle Morgan
They have a great selection of teenage clothes; I just typically find the durability of these items we purchase to be quite short (less than 6 months). That said, teenage girls can find an entire outfit for just about any non-formal occasion, complete with shoes and jewelry and undergarment pieces. The store is always clean and well-organized, and the employees are very friendly and helpful! Thanks!
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February 2023 by James Smith
Really awesome experience here. The woman working here was so helpful and so kind. Selection was great. Found everything we needed thank you so much
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December 2022 by Diamond Banta
Came here two weeks ago for some pants for work. Didn't have much of a selection to choose from. Finally found a good pair and got two because there was a good deal going on. Honestly, this place should be renamed, "Forever teen" because it's targeted for more of their style range of clothes. A girl checked me out and proceeded to talk with her coworkers, even stopped cashing me out to chat with her friends. Too many workers standing around talking, didn't even know if registers were opened.
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August 2022 by Davis Scott II
Although we had to wait in a long line the customer service was superb.
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April 2022 by Taste Tee 1
Huge store, huge selection, most sizes in stock. So many great selections to choose from. Some clothes you won't anywhere else.
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April 2022 by Benjamin Grosshans
Tons and tons of clothes, my daughter loved it! Biggest Forever 21 we've ever seen!
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April 2022 by michelle Kozlowski
Great store and great prices! Very trendy!! ?
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March 2022 by Caeley Hepworth
Good selections and always clean. The employees work hard and are super friendly. Love shopping there.
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March 2022 by Yolonda Thames
Nice things if you are 35 and under (in my humble opinion). Otherwise, you can find things to add to your more mature style as well. Mainly just trying to boost my credit score back up. ??♀️
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March 2022 by Amber Ross
Friendly and helpful staff! Tons of selections. Lots of sale items. Just not my style lol
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March 2022 by Tanisha Spence
I shop here for my daughter and she loves there clothes.
