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December 2023 by Srikanth Chimman
Nice collection. Went for thanksgiving shopping 50% on entire range. Hoodies were amazing
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November 2023 by Ebony Dawson
Great sales and service.
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November 2023 by Chelsea Render
I just drove a half hour just to go to this store, and their store gate is closed with a paper note taped to the entrance saying they are “closed due to internet issues”. So frustrating.
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November 2023 by maha manha
I been going to Gap outlet for a very long time. But it has been few months every time I am there, they always been closed. Weather due to flood, not enough staff or internet service is down, always something! Saturday i went around 5pm and they had a sign saying we are closed because nternet service is down. But of course worker are inside the store chilling. I won't be surprised if this gap closed down soon because of careless staffs!!
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October 2023 by Valerie Viola
I love shopping at this store! The clothes are of excellent quality! Today I was making a purchase, at the time of paying, I was a little entertained when the cashier asked me my date of birth and I didn't understand her and since my first language is Spanish... she started laughing at me with her other colleague! ! How unpleasant this is in a customer service store where they must give a good and respectful service to the public.
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January 2023 by What Next
Nice, priced well outfit store.most items has at least 30% discount
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July 2022 by R L
No one said hi or greeted me, I walked into the fitting room with no one saying a thing... I checked out opened a gap card all while the cashier was texting on her personnel phone, what did Rochester close and this store is still operating?? I felt the manager in charge was the one on her phone, I will close this card asap and never go back!!
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May 2022 by Loretta Spencer
Bout a couple of shirts and very nice people worked their
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May 2022 by Keith Snyder
Found some good deals
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January 2022 by Heather Quayle
Very messy. I understand, it's December and retail is crazy, but come on!! Also staff was not concerned about the customers (or cleaning up this trainwreck). I've worked retail for decades so I understand this time of year is rough, but if you cant even try, get another profession!!
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January 2022 by Kristy Ratliff
This is hands down one of my favorite places to shop! Fantastic selection and fantastic deals! Plus they have something for literally everyone!
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November 2021 by Trevor Diehl
Lots of cool outfits to choose from
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June 2021 by Narendra Thakare
Wonderful shopping experience
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January 2021 by Lily Kue
This is not a reflection on Gap Outlet, this is a reflection on a worker named Yasmi or Yasmin. She was horrible! She had the worst costumer service I have ever experienced. You can tell that she was more worried about going shopping after work instead of being at work to help the customers. She lied about Gap not honoring price adjustments from online to in-store. She belittled me for being correct about a price adjustment. I left and came back and found out I was right. While I was gone, she hid the item across the store. Thankfully a nice young women with Blondish Brown shoulder length hair, who was working displays, helped me and gave me the costumer service you should always receive. Therefore, I’m giving 3 stars because of the generous young woman who helped me. If it wasnt for her, I would have given 0 stars because of Yasmi. Side note, Yasmi wasnt wearing her mask properly. Possibly spreading Corona!
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October 2020 by Belkis M.C
Good deals on quality clothes