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March 2024 by shenna troy
I have never been treat so wonderful these ladies were spectacular Andrea, Michelle and Natalie made me feel so special.
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March 2024 by Taylor Bolter
Very nice place love the unique collections of jewelry they have here.
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March 2024 by Polo Red
Great service..Michelle and Tom did an amazing job and great service
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March 2024 by Elgin Marion
Best experience in the world. This was a great day and Michelle was wonderful. I was very excited and thankful.
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March 2024 by Alanah Palasty
Lily was amazing!!
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March 2024 by Dedra Johnson
Natalie Mulrain and Ashley Williams are the best! My husband went in to get our rings cleaned and we left with a chain, a necklace and a tennis bracelet. Both ladies were VERY patient with us during the process. They listened to what we wanted and they delivered! A time was had. Many laughs and great convo. Very personable. We appreciate that. We are thankful to them both for providing us with a wonderful experience.
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February 2024 by Wayne Nichols
Bought a ring from them paid a good amount and then asked to leave because of a family emergency the manager had I get it but there was 3 other people there to help finish what I needed had to come back to finish had to get the ring sized so left it with them called to check and they said 4 to 5 weeks like no way
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February 2024 by khalil keys
Great service
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January 2024 by Cristian Leon
Andrea was a wonderful saleswoman, very attentive and respectful through out the entire process. Will be coming back and working strictly with her for my next purchase. Thank You for your amazing Customer Service!
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December 2023 by lesrob17
Just an incredible experience working with Andrea, Ashley and Natalie. We were greeted with a warm smile and through multiple stops to your store they identified us by name and remembered our previous conversations. This was a real personal touch. Highly recommend this location and these sales associates. Without this level of service, I'm not sure that we would have proceeded forward with our purchase. Thanks so much!
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December 2023 by Sue Henderson
Ashley and Lillian were amazing. They made me feel very comfortable and wasn’t pushed into something that I didn’t want. The set that my husband bought for me was beautiful and even made me cry. I couldn’t have asked for a better experience. Thank you so much!!
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December 2023 by Abby Bater
Michelle R. was AMAZING! She helped us pick out what we wanted in our price range! Definitely recommend going here, plus we got a free Meta Quest 2 VR for spending over $1,500. Really pleased with our time spent.
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October 2023 by Phill Mey
Ashley and Dre (Andrea) were a big help and good sales people. Talked me up a bit and stayed within my budget. I'd hire them myself.
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October 2023 by Jessica Miller
I went into Great Lakes Crossing expecting to go to the Kay Outlet and find a wedding band that I liked online. I decided to first stop into Helzberg and see what they had. This is where I met Jaklin Shina. She was absolutely amazing!!! She was so kind and helpful and managed to find the perfect ring that my husband and I both liked (not an easy task lol). We will definitely be back in to see her again!
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October 2023 by Autumn Aguilar
They must make cheap jewelry. Or mass produce their jewelry. Why? Because I’ve had my diamond wedding band for 2 weeks and I’m already missing a stone. And previously, my engagement ring had a loose diamond after having it for only 1 year. Thankful for the insurance, they will be replacing this stone free of charge when I take it in. Excessively long turn around time for repairs and resizing. Poor communication with associates in store who never explained cleaning and inspections are mandatory, luckily we found out in time for my engagement ring. Never had this many issues with rings, nor this long of a turn around time for repairs/resizing at other jewelers. Will take my business elsewhere from now on.