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August 2023 by Google user
Wonderful people! They took such good care of us when picking out my ring, then I needed it updated and the jeweler is outstanding! Made an almost invisible update that secured the ring because I am hard on my hands!
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June 2023 by Tracey B.
My husband bought me several pieces of fine jewelry here, including wedding rings. We've also purchased high end watches, bracelets. All beautiful and have held up well. My issue is with a Pandora bracelet I purchased in store. It was defective. When I came back for replacement I was told that they'd discontinued selling that brand and there was nothing at all they could do to resolve the issue. I was dismissed with a "take it to a store and tell them you received it as a gift". Not even a sorry. As much money as we and other people spend on their items, you'd think they'd have better customer service.
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April 2023 by Alison B.
So disappointed in my visit today. My husband has bought me several pieces of jewelry from this Jared location. (including a Tag watch). I needed a new clasp put on a necklace. I was willing to pay for the clasp. I was told they couldn't find a record that we purchased it at that store, which we did, albeit several years ago. I said not to worry about it. I was willing to pay. That is until they told me that the clasp would cost $199.!!!!! I actually bought a similar necklace at the same store just last week as a gift for my daughter. So they're going to charge me what I paid for the new necklace.the same price Just to put it on a clasp!!! of course I said that was ridiculous and I left the store. My business will definitely be going elsewhere from now on.
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January 2023 by R LS
I LOVE TARA at the Auburn Hills location! So patient, knowledgeable and helpful. Our rings were amazing and unique. I would highly recommend going to there for your jewelry needs.
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December 2022 by Amanda Tackett
This is a beautiful store with beautiful items, but the real 5-star experience was with the kind and friendly wait staff. Special thanks to Katie, who was wonderful to work with. Everyone was so warm and personable. The customers were chatting and joking with each other, and there was a definite happy vibe inside this store. We’ll definitely be Jared customers from now on!
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December 2022 by Brian Chislea
David from management team did an amazing job!We had a repair, and he showed us a range of amazing pieces. We ended up leaving with an additional 5 new perfect additions to the collection.Me and my wife had a wonderful time shopping and learning about the different pieces.
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November 2022 by Kimberly Merkel
David and Lili were wonderful, we didn’t expect to find the ring of our dreams, we were just looking but David had a different plan. Before Steve and i Knew it we had found both our wedding rings and had super fun time getting there. Highly recommended ?
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November 2022 by Kristi Meese
Jared was amazing! They helped design the bride and grooms to our vision and they turned out absolutely gorgeous!! Special thanks to David Calder for working his magic on the design and getting the rings done in time. A huge thanks to the whole team at Jared Auburn Hills, Mi, for making a dream a reality.
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September 2022 by Niko and Kristie Chute
I love my engagement ring from Jared! It is everything and more than I ever dreamed of! David and Lily did such a great job helping Niko build the perfect diamond ring for us! They were so helpful in explaining all the details a new diamond buyer would need to know, I would recommend them to anyone!
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September 2022 by Angie Rodriguez
We had the most wonderful experience with Jared. David and Tara was amazing, not pushy, very professional and made our day exciting and fun. Everyone presence was beautiful just like my engagement ring! I wouldn't shop anyplace else.
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August 2022 by Robert Schriner
This place was amazing for service. Karon was amazing helping us. An affiliate of theirs was supposed to have added a warranty to our account and we didn't realize they had not. She was extremely patient with us while we tried to contact the store to figure out what happened. She answered all of our questions and suggested talking to her manager to see if we could add the warranty. The manager Lili walked us through the entire warranty process and took extra pictures and added the warranty numbers to the first screen to make it easier for the affiliate to find it should I ever unfortunately have to go back. Amazing experience at this store!!!
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August 2022 by AZARAI
Jeremiah Williams : When I arrived here I was greeted by a woman named Sandy. She was very professional,helpful, and polite. I came here to buy a ring for my soon to be wife and I had no clue on what to look for while maintaining the price within my budget. Sandy helped me through a process of elimination and eventually helped me find the ring that was perfect for my significant other. I would highly recommend coming here and look forward to coming here later down the road.Thank you Sandy!! & Thank you Jared!!
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July 2022 by melissa opatik
Where do I start?! Our experience working with Jared at the Auburn hills/Great Lakes crossing location was AMAZING! From start to finish David and his team were top notch. My husband and I came into the store to upgrade My wedding ring, and after a super-easy and detailed process, we finally received my dream wedding set…custom made by David! I had a vision for what I wanted and David made it happen. David and his team walked me through all the steps that go into a custom design with care and attention to every detail. From the moment we walked into the store we have felt like celebrities and the team made us feel so welcome and cared for. Throughout the whole process of designing and executing my ring design, David kept in close contact with me and my husband. He was very patient as I changed the design a handful of times, and probably drove him crazy…but I never would have known, as he graciously went back to the drawing board every time I asked without making me feel like a burden.I can’t say enough about how fantastic Jared Jewelry store is and the team of amazing people there. My wedding set is beyond my expectations, and I couldn’t be happier!
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July 2022 by Jason Fleury
Tara and Emily are absolutely phenomenal!I would never go to any other Jewelry Store.Jared does great work and the team here makes it all the more worth it.Attention to detail the customer service, and the fantastic custom work that they can accomplish is world class. Thank you so much.
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June 2022 by Max B.
Saleswoman kept assuming my budget without me giving it to her. Showed me a band and told me I'd have to up my budget for it. I looked down and it was significantly cheaper than I wanted to spend on the band. Ended up going to a different place and bought a ring.