JOANN Fabric and Crafts is a popular store that has been inspiring creativity for nearly 75 years. It offers a wide variety of project supplies and crafts for customers to explore their creative passions. Visitors can browse through scrapbooking products, beads, baking supplies, yarn, and more, making it a one-stop shop for DIY enthusiasts. The store features a good selection of sewing machines from top brands, perfect for those interested in fashion or sewing projects. Additionally, JOANN carries holiday-themed supplies for occasions like Valentine’s Day, St. Patrick’s Day, and the 4th of July, providing everything needed for seasonal crafts. However, the shopping experience can vary. Some customers have noted that after Christmas, there are great markdowns, and gift wrap is available for a low price. Still, others have found the store to be disorganized and messy, with many shelves empty, especially after seasonal sales. The store's appearance has been described as disheveled, with trash on the floors and boxes of stock sitting around. Despite these issues, staff members are generally friendly and helpful, though some customers have experienced moments where staff comments about masks were considered rude or inappropriate. One customer shared that a staff member made an insensitive remark about mask-wearing, which was upsetting. Nonetheless, there are also friendly employees who provide kind and helpful service. Overall, JOANN Fabric and Crafts remains a beloved destination for crafters and sewers, offering a wide range of supplies and inspiration, though cleanliness and customer service experiences can sometimes vary.
Lynn and Caroline are wonderful!!! every time I come in here there always so friendly and go out of there way to help me.
January 2024
Great markdowns after Christmas; gift wrap for $1.80! Many shelves are completely empty. The staff members are very friendly.
December 2023
The staff has always been very friendly and helpful, but this store is very dirty. I was greeted today by trash all over the floor by the door. The floors look like they have not been washed in a very long time, if ever. It is also very messy. There were boxes of stock sitting all over. They really need to clean this store!
