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February 2024 by Rhonda Pirone
In the mall, Great Lakes Crossing, lights were on, doors were locked, called but no answer! Hung around for 10 minutes, still no one there
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September 2023 by Pretty Pink
Today as of sept 1st,,,, I’ll never go bak to lids in Great Lakes mall…. 550 pm I was so disrespected by my own race as the other race took care of my problem while the other speaks disrespectful…. Cus they messed my son hat up 3 times and I wouldn’t except his mess up stained hat and put words on driven of hat…….. neverrrr again
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August 2023 by Andrew Peters
Very small store and was way too overcrowded. Smelled like marijuana. We just left without a purchase.
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July 2023 by Hector R
Always Have a good selection ?
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April 2023 by Hammoud Salma
This is my favorite Lids. Always satisfied with every purchase!
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December 2022 by jordan kinnard
Horrible experience the management team are a bunch of rude disrespectful ignorant people. Purchase two hats with the custom embroidery stitching their manager put the wrong name on the side of the hat and would not offer to replace nor fix their mistake. As a paying customer during the holiday season if your employee makes a mistake that they cause why can't you fix it. Their management team would benefit from some customer service training. Don't shop there shop online or find another location!!!!!!!!!!
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September 2022 by Dante Deestroying
The store is absolute trash. Their employees are so rude and when they give you a hat that doesn’t fit and you try and return it, they tell you if they’re individually stitched and they can’t do anything about it and they all fit differently which makes absolutely no sense. And then they look at you like you’re the one that’s wrong. Horrible customer service so now I’m out $50 on a hat from this trash piece of junk store. I’ll take my business somewhere that appreciates their customers. No wonder this mall is garbage and going under. They have employees like this .
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March 2020 by Gera Ulvund
Friendly service and find exactly what we wanted
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February 2020 by Hambome
I love hats
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September 2019 by bob sarazin
Nice place not a huge selection other tan basketball hats did not have a colts hat.
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August 2019 by Manny
Apparently this location can decide when they feel like closing. Everytime I try to come here, the gates are closed and no one is inside. Right now it's a half hour before actual closing time and they're already closed.
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August 2019 by Melinda Webb
They have only one person working so when they take break the store is closed!
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June 2019 by D Mod
I wear hats more often than not and buy many of them from Lids. They have an incredible selection of teams (both in the number of different teams available, as well as the variety of different styles/designs for each team). If you are looking for a baseball cap, this is one of the best places around and your best chance at finding what you are looking for.....especially if you are looking for a team from another state, because most places that sell hats but only have a limited selection, tend to mostly carry those representing local sports teams. While Lids does have a huge selection for the local teams, it also carries a wide variety of hats for non-local teams as well, which is hard to find anywhere else around.
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June 2019 by Wendy Simpson
Looking for my hubby a hat!
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May 2019 by Jack Starks
Just wish they had more selection and more local caps. Also prices could be a little more competitive. Overall not a bad store, I mean it's basically sports caps and alike so if you are not looking for a baseball cap or other sports cap then I suggest skip this store lol.
