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February 2024 by Joseph Micakovic
Olivia was very helpful ,and great looking watches .
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December 2023 by Carl Sutton
Excellent service. Professional and curtius.
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December 2022 by Fahad Noor
Stopped by today when I was at great lakes. Yes I get that it gets busy but no greetings or anything. Okay sure fine, but I was standing next to the Hugo Boss selection and was waiting for quite some time. Out of the three employees, one that was wearing the holiday sweater and the other two employees being two ladies, no one came up to me or asked me anything. I wanted to see few Hugo Boss watches and you know what's crazy ? I came here so many times before and I bought quite a few watches. Always had a good experience. So I walked out and did some shopping and came back to see maybe because they were busy I wanted to give the benefit of the doubt. Same thing happened, until I went up to one of the ladies this time and requested that I wanted to see some watches, she said "I'm with someone right now but soon as I'm finished with them I'll be right with you" I was like sure no problem. There were was a couple that was next to the Hugo boss selection and they were there after me, funny thing is the other lady came around and was helping them, didn't even acknowledge me or ask. My friend that was with me said "weren't you here before them? Why are they ignoring you" I told him I'm not sure but I feel a bit disrespected. So there was another guy that had walked in, I think his name was Ed or something like that, nice gentleman, I had told him what happened and I told him I feel a bit disrespected like I'm a ghost or something, I wanted to check out some watches but seems like the employees are ignoring me. So at the time it was him, the guy with the holiday sweater, and two ladies there were there on the floor.I don't care what any of them have to say, there is no way to justify that kind of behavior. Ed told me he just walked in, so not his fault, he ended up helping me but the other 3 employees ? Really? Is this how your company handles customer service? By being disrespectful without even acknowledging that there is a customer waiting for assistance and even after telling them ? Seems like Movado needs to do some store training. It's not like I wasn't going to buy any watches, I was interested in two Hugo boss watches, but because of how I was treated I did not buy anything. I think I will be taking my business somewhere else. I would avoid this place now. It's not the same anymore.
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November 2022 by JamesKro 2020
Nothing like coming in excited to purchase a new watch at a great price before a business trip,only to be pressed about what my budget is in hopes to save the employee some time. After I asked for 3 prices, I was then lectured about my budget, received a bunch of smart unnecessary comments, even after mentioning the price wasn't of any concern to me, that it was only about the style and fit,at which point I left the store.I've inquired about jewelry before, and never have I been so uncomfortable before even spending my money. I believe she was a manager too.
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January 2022 by Dhilow Jawad
Movado have much more stock and also great deals in this store. Thank you @Charito for helping meNote: This store located in Great lakes crossing outlet mall “Google pin point is wrong”
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January 2022 by Laiba Ali
Very nice variety of watches and brands.
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January 2022 by Michael Martin
Dope lacoste watch
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January 2022 by Heba Qasem
Great Experience!
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December 2021 by Anthony Berry
Great prices, selection & service. Roxy was very helpful & polite
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December 2021 by damon tooson
The staff and the store was great very friendly very helpful
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December 2021 by Lee Khoury
Great selection and pricing. Amazing staff
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December 2021 by sebastian salcedo
Typically a great store and great products! Today when I went in the employee that helped me was extremely rude and demeaning from the moment he walked up, I tried to be patient but he continued until I no longer felt comfortable shopping at the store and ended up leaving empty handed. Usually a great store but had a terrible experience with this sales associate.
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January 2021 by SleepQueen
Ask for Liz
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December 2020 by Krystal Rose
Wonderful experience that when visiting Movato. The entire staff was so helpful and friendly. I will be a lifelong client. If you’re looking for amazing deals and even better customer service come visit!
