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January 2024 by Rachel Kile
Always quick, friendly, and super helpful! Highly recommend Parda from their individual branches to their online and call center representatives.
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December 2023 by Renita Jackson
I have been apart of this credit union for over 5 years now & I appreciate all the staff in the office. I had experienced a concern, and Yvette, the manager called me back immediately, listened to my concerns and made everything better. The service she provided was exceptional. She not only helped with my concern, but went over and beyond to turn everything around! All the staff are very friendly and always there to help. They have even offered services to help me and my financial situation. I am glad I am a member here and encourage others who are not, to join as well. You won't regret it. Thanks for everything Yvette and the staff at Parda. You all ROCK!!!!!
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June 2023 by Linda Washington
Every time I contact Parda credit union. To receive some information all the staff is always professional and treat me with respect. The ladies are awesome thank you.
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May 2023 by Michael S
Had a great experience as usual with the Parda Team! Completed a loan application and approval in record time and funding to meet my short-term needs. Nicole H. was incredibly knowledgable about the features and benefits on the different types of loans as well as the credit score ratings process. She was professionally attentive and thoughtful to complete the review and process. Competent, Confident, and Caring is what I've come to appreciate about Parda's Team of professionals. --- Well done. Thank you!!
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May 2023 by David Goldgewert
Yvette is an outstanding employee. She guided me through a tedious & complicated process with courtesy, professionalism, patience & a deep understanding of the Parda website. Furthermore, she continued with me 30 minutes after quitting time to avoid leaving me hanging. If only all my contacts were like her.
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April 2023 by Marianne Pollard
After my Debit Card was mysteriously compromised, PARDA was wonderful in getting the card shut down immediately and doing investigations to refund the money taken from my account by an unknown criminal. Thank you SO much Parda. Stressful ordeal for me, but all of you gave me peace of mind.
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April 2023 by Laura Denise
I have been a member with Parda for 15+ years and have found no other bank beats them! Their rates are always better and the customer service is phenomenal. I just closed on my 2nd car loan with them and will continue to use them for all my banking needs.
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March 2023 by Amy Wolters
We had a wonderful experience with a home equity loan. We worked with Leigh and I highly recommend!
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November 2022 by Lucas Fleisher
Selena was wonderful and answered all of my questions. Impeccable customer service with great knowledge and made what could have been a very dry or tedious call much more engaging
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October 2022 by Daisy Alicea
Love writing with parda I'm Holland in 24th Street, they always great me by name and always help me resolve any issues I have. I've recommended to friends and family.. They need to bring back the free gifts with friends referrals.
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September 2022 by Henry Oyier
I am forever grateful for all Selena Jackson from Parda Federal Credit Union do to all her Parda's customer like me on a daily basis. Selena's prompt replies to emails and phone call follow ups are outstanding, she is willing to help and guide customers like me and suggest things that I wasn't even aware of that are so helpful. And overall how Parda credit union walks with their customers together to meet their financial needs, to go as far as checking the interest rates from other loans from other banks and advised me on how best Parda can help me lower the interest rates. That's a big deal to me. I will move all my bankings to Parda Federal Credit Union soon here because they have really helped me financially and especially with my loans to make it so much easier and the lowest interest you can find out there, in addition to great workers like Selena who are ready to help anytime you call Parda.Thank you!
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August 2022 by Brent Monaco
I become a Parda member in 2017 and would highly recommend this credit union. All the staff always welcomes you with a smile and are so polite and professional. I no longer work where I become a member, however I have maintained my account and do everything remotely still receiving the same wonderful service. My husband and I needed a small loan so we could consolidate and pay off a couple of higher interest rate debts.Leigh Hope was wonderful and called me with a great PARDA loan offer with a low fix rate. She was very knowledgeable and processed all the paperwork in a very timely manner. The whole process from start to finish was complete within a week and half and the monies will be available within 3 days.Leigh Hope made this such an easy, smooth and pleasant experience even being states apart (I’m in CT and Leigh is in MI) she deserves a big shout out and THANK YOU!!!Kathy / Ray M.Milford, CT
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July 2022 by Lisa Jones
I have been a member for some time and today was the worst service I had. I worked on a mobile deposit from 8:36 am to 12:23 pm due to someone not reading. (Using the messaging system) Technology is great, but sometimes you just have to pickup a phone. 4 hours later it got resolved and me calling them. It took 5 minutes to process over the phone. Just ridiculous!!!! Your manager (Yvette) going to tell me we not going to do or however her verbiage was. Sorry, but unnecessary time was wasted.From Parda: I've just reviewed the previous deposits. The checks were made payable to Parda. In this instance, it is acceptable to not have your signature. If you were depositing a check payable to yourself, the signature and complete endorsement is required.Me: My check was made to Parda so no endorsement needed, clearly.Selena is great!!!
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July 2022 by J&M Stevens
Member since 2010 and have nothing but amazing things to say about this credit union and ALL of their staff. Everyday banking to loans they are friendly, personable, professional, prompt and fair. I don’t feel like I’m just another number. I even live out of state and that makes no difference to them and their accommodations! Financially, having a credit union is advantageous and they blow my other banking experiences out of the water!
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July 2022 by Evonne Carhart
Parda Federal Credit Union treats you like a person and not just an account. I've been a memeber approximately 3 decades and I have never been disappointed. Thank you to Leigh for her latest assistance!
