Reefer Peterbilt in Auburn Hills, MI, is recognized for its exceptional customer service and professionalism. Customers consistently praise the fast and friendly service they receive, noting that the sales and service departments are outstanding. The staff, including service managers and shop managers, are described as honest, hardworking, and dedicated to ensuring that every truck is repaired correctly and efficiently.
One customer shared a detailed experience where the team went above and beyond to address multiple issues with their truck, demonstrating a commitment to customer satisfaction. Despite being booked, the owner and service shop manager prioritized the customer's needs and provided timely service. Customers appreciate the communication throughout the repair process and the affordability of major repairs.
Overall, Reefer Peterbilt is seen as a trustworthy dealership that stands out for its integrity and dedication to its clients. Many recommend Reefer Peterbilt as the go-to place for truck service and repairs, expressing a strong intention to return for future purchases. Whether needing parts or service, customers feel assured that they will receive attentive care and expertise at Reefer Peterbilt.
I have only been here for parts, information, and checking out the trucks on site. They are impressive. The parts department is knowledgeable and friendly. There is plenty of parking here but it is gravel with very little paved. The dealership is really clean.
August 2025
These are the nicest group of people bar none! I was there today they got my truck all fixed up and got me rolling as soon as they could. They went above and beyond. Huge shout-out to NICOLE for being the kindest most helpful woman ever! Thank you ALL so much, I appreciate you all
April 2025
Best dealer I’ve ever been to and believe me I been to alot of them between emissions and fuel injectors on this mx13. They got me right in and fixed with all new injectors and even fixed some other stuff for me. Nicole made me feel at ease. Been running great since!
