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August 2025 by Al M
Always a great experience here! They help me out with my packages and have plenty of stamps. Their kindness and willingness to help is always appreciated.
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July 2024 by Mad Money
Absolutely the worst customer service I have ever had.
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July 2024 by Devious Reaver
After waiting 4 hours for a package canceling appointments we checked and it said attempted delivery which the guy at the post office who intimidated my fiancee to the point that she felt threatened he told her they never even attempted to deliver it which means they lied about that, also blamed us for being at the end of the route which is not our fault we don't make your route for you and that means you are abusing your workers if they don't have air conditioning in their vans on a 90° day. I'm in the parking lot writing this and my car say 92. This is terrible and the 3rd time just within a year we have had problems. Glad we canceled appointments to be treated like a villain when you don't communicate with your customers. I wish someone in your office actually cared
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April 2024 by Hal Grunwell
The clerks are awesome! They always take great care of me.
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October 2023 by Amy Parker
Karen was very rude!? Obviously does not like her job and it reflects in her customer service. My fault that I didn’t tape my box, as it was a return and I misread the instructions. As I turned to look for some tape to purchase, she was very put out and grabbed the box very abruptly as she stated “I will just tape it this time! But next time you should tape it yourself”. I truly hope whatever made her so unhappy today, gets resolved.
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March 2023 by Erika Wiykovics
Second time within a week no one knocks I'm on the other side of the door and my package sits in water for God knows how long cause your workers don't even care enough to put it in a plastic bag to protect it from the wet steps that are getting dripped on from snow melting in the roof. Whoever delivers to my apartments needs to be trained better if I have to reorder something that cost $50+ dollars again cause of your workers I'm going to be so mad. And when you try to report it on your website it always has an error and won't go through
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February 2022 by Tracey Lawson
Walked in with some letters to be mailed. Needed a book of Stamps. The gentleman working the counter was so nice and super awesome. He took my letters and applied the stamps for me and said is that it. And did it all for me. He went above and beyond, thanks again Sir. I didn't catch his name
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June 2020 by Bella Lake
Girl this morning was not very friendly acted like she had better things to do! No thank you no greeting! No customer service skills! 9:15 Wednesday 6/10/20
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March 2019 by Michelle Kessler
I've attempted to send numerous items to my 90 year old grandmother who lives in an Auburn assisted living facility and they have never gotten to her, nor have they been returned to me. Tracking on one of the items states that it is at the Auburn post office but has never been delivered. I used to work for the post office and this is pretty poor service. And yes, my items were addressed properly. Unfortunately, there is not much that can be done to retrieve any of these items since the post office has a monopoly on mail delivery and can be as terrible as they want to be. So leaving a poor review is the best I can do. :-(
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February 2019 by Lori Tomkinson
My husband just spent 15 to 20 minutes shoveling around our mailbox. The postal truck just came by took one look at the space and drove straight by. We haven't had mail in two days so I'm sure we had something. This is not the first time this has happened. He has a bigger spot open then anyone else's. This is very upsetting and uncalled for.
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February 2019 by Jerzys Holiday Lights
There just OK, staff has never been nice to me, always have gave me a hassle it seems when mailing something. The delivery drivers on my route tho are very nice from here ðŸ‘
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February 2019 by Midnight Mechanic
There just OK, staff has never been nice to me, always have gave me a hassle it seems when mailing something. The delivery drivers on my route tho are very nice from here
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September 2018 by Cheryl S.
Early this morning I left home to mail a letter at my local post office in Auburn Michigan, I was in a hurry as I was only walking the several blocks to my post office, it was very cold, I didn’t bother to bring my purse what I didn’t realize until I got to the post office was I neglected in my haste to put one of my stamps on it The very nice clerk I believe her name was Paula, she loaned me the amount of the stamp so I wouldn’t have to make another trip back home and my letter could be mailed right away. That was so nice of her to help me I will replace the cost of the stamp as soon as I possibly can, I am a regular customer at this particular post office and I have found everyone of the employees both carriers and clerks to be very helpful and kind.
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September 2018 by Nick “x8SOAR8x”
It's a post office.
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November 2017 by Cheryl Summers
Early this morning I left home to mail a letter at my local post office in Auburn Michigan, I was in a hurry as I was only walking the several blocks to my post office, it was very cold, I didn't bother to bring my purse what I didn't realize until I got to the post office was I neglected in my haste to put one of my stamps on it The very nice clerk I believe her name was Paula, she loaned me the amount of the stamp so I wouldn't have to make another trip back home and my letter could be mailed right away. That was so nice of her to help me I will replace the cost of the stamp as soon as I possibly can, I am a regular customer at this particular post office and I have found everyone of the employees both carriers and clerks to be very helpful and kind.
