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January 2025 by Linda Stone
Was surprised that the girl working there was wearing jeans. Thought she was just person shopping in the store till she asked if she could help me.
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January 2025 by Ed Garcia
I recently ordered a new iPhone 16 online and wanted to trade in my old iPhone.
I went to my local store on Columbia Ave to do so.
I was greeted by a young man who was on an iPad. He asked how he could help me.
I informed him that I wanted to trade in an old iPhone.
I explained that the new phone had already been delivered and that I just needed to send the old one back.
He did not know how to do it and asked a young lady who was also working with him.
She asked me if I had bought my new iPhone at their store. I informed her that I had bought it online.
She told me that they could not take it back and that I would need to go online to return it.
When I got home, I went through the process of entering the necessary information to return the old iPhone.
At the end, it asks me how I would like to return the phone.
To my dismay, one of the options is to drop it off at my local store.
So I not only wasted a trip to the store and got incorrect information, but I wound up doing the work that they should have done.
Not happy with my experience.
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January 2025 by Heather Martinez
Cole was very great in helping us. Easily approachable with questions. Told us about offers, but didn't force us into buying anything. Happy with our service
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June 2024 by Dougiefreshbro
AT&T on Columbia is the best AT&T store around come see them.
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June 2024 by Sarah L
Logan is amazing. Did a fantastic job, ported me over from Cricket and got me and amazing deal on DirectTV Stream! I will only come to this location from now on! Thanks Logan!
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June 2024 by Leslie Stevens
Jennifer is an Amazing Manager. We have come to her for several reasons and she has always fixed every one ?
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June 2024 by Nikita Taylor
Jennifer was the most amazing at&t associate i ve ever met! I came in there with some questions not knowing if what I needed was even possible and Jennifer made it possible! Give this woman a raise
ASAP!!
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June 2024 by Talmi Colon-Figueroa
Absolutely amazing service!! Working with Jennifer was the easiest thing ever! Couldn’t be any happier
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June 2024 by Jeff M
Jennifer did a great job for me.
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June 2024 by Alex Everett
The store on Columbia is the best! Jennifer stayed late to help me upgrade my phone from Samsung to Iphone. Amazing customer service! I will always come here from now on!
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June 2024 by Elizabeth Perry
Great service by Jennifer
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June 2024 by Case Zy
I came in and Jennifer helped me wit exactly what I needed and fast like I wanted wit no problem
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June 2024 by Thomas Carpenter Jr
Jennifer was awesome! She is sooo good at what she does! I’m here cancelling an account for my deceased friend. It’s been a difficult time and Jennifer really eased the process with her kindness and compassion!
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June 2024 by Brandon Mcewen
Had a great experience Jennifer helped me with anything I needed help with.
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June 2024 by Mikie Lieb
I came in to pay my internet and left with 3 new phones Jennifer is amazing very kind funny.