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February 2024 by Brian Murray
Terrible experience at this location. They refused to warranty a battery until they spent 24 hours to charge and test the battery. I have been a professional automotive technician for over 30 years and I have never had to wait to get a bad battery replaced. I will never return to this store.
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February 2024 by Gordy Vogt
Did a great job and quickly
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December 2023 by Lisa McNiff
Great fast, friendly service!
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October 2023 by brionna rouse
Incompetent staff. Rude manager. Under aged employee called her for support because he was not adequately trained. It was the managers day off and she left him out to dry, in which case the child unnecessarily called the police on a customer who's phone was being held inside of the store as she was locked out.
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October 2023 by Kelly Davis
Dalton was very helpful and I'm happy with my purchase.
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September 2023 by Tom Teuthorn
Me and my grandpa went in there to replace a battery and the two ladies that helped us were very nice and explained everything well I cant remember the one women's name but the other one is namedDesiree I will be going back for sure
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May 2023 by Tim Carlson
The guy on the phone didn't know the amp hours on his batteries. I didn't want to infurate him by asking further because he seemed already in a bad mood but I wasn't sure if he even knew what amp hours were, referring instead to cranking amps. There is a difference. I would think that somebody who works at a store that almost only sells battery would know the key fundamentals of them. I'm sure they sell good batteries.. I was looking for good service on top of getting a good battery.
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May 2023 by Rusty Rustie
Quick to replace my 2 year old ridding mower battery. I replaced the exact same battery that lasted 2 years. Friendly and quick to swap my old battery with a new one. I do use a trickle charger randomly on my batteries at that is why I get two years service. YMMV
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May 2023 by linda clark
Amanda is super nice and helpful!! This has to b a place to tryout!
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April 2023 by Saless Shea
The young lady used to assist me and take care of me. Since she’s been gone customer service here hasn’t been the same since. The staff know nothing and they are plain up rude. I’ll be taking my business to Portage now.
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March 2023 by David G.
I purchased a car battery (Duracell SLIU1RT) on 5/23/2021. The receipt states "Full Warranty Until 5/23/2023". It was used in a seasonal car and kept on a trickle charger when the car was not in use. In the late summer of 2022 the trickle charger (also purchased from Batteries Plus) was flashing an error light. The car would not start and the battery would not charge. I did not take the battery back at that point as we store the car in the winter and I didn't want to put a brand new battery in before storing it. This spring (3/29/2022) I took the battery back to the Batteries + Bulbs and they refused to honor the warranty, saying the battery was "abused" The battery was not abused in any way. It was used as stated above. The person who waited on me was very nice. She said she talked to the store owner and he made the decision not to honor the warranty.I called the corporate number to complain and they said they had no power over the franchisee's decision.I will not go back to this or any other Batteries + Bulbs store.
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March 2023 by Ethan S
Refused return for battery that didn't work because we opened the package. I made a phone call and the manager started yelling at me saying they didn't refuse a return even though I heard them directly over my girlfriends phone refusing. I just hung up on the manager because she was literally screaming into the phone. I said "you really going to yell at your customers"and she said "I'm not yelling"
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February 2023 by chad martin
Great experience they were able to fix my cell phone and help me out of a crisis situation
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December 2022 by Sandra Kidder
Very helpful but stock was very low on rechargeable solar batteries. Prices very competitive on car batteries as well as rechargeables.
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December 2022 by Jeffrey Brown
To make a long story short, my car was stolen and I was out of luck and a place to keep it. Amanda helped me and saved me and I couldn't thank them enough for reprogramming the key for my car and keeping it safe for me.If you ever need help call and ask for Amanda (Within reason!)
