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January 2024 by Chele Lynn
I bought a 2008 Saturn vue I had it in the shop more than I drove it. One time in the shop the worker told me the frame underneath was rusted out and I shouldn't drive it but it was my only car at the time. I had it in the shop for a serpentine belt that kept slipping off its pulleys one time my car started smoking because the belt came off...i needed a new rack n pinion and the power steering kept going out I would have died if the frame broke while I was driving it. oh and something was wrong with the electrical the cd player never worked either did the power sunroof.. I quit paying on the pos and got it repod but I'm happy I no longer have that car I would stay clear of this place oh and the owner bad mouthed me in a reply back from another review I left. Very unprofessional!!
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June 2023 by Stephanie Ritter
(Stephanie Everette) Wonderful people to work with. They addressed any and all concerns I had. They went above and beyond at helping me get the car I wanted and ensuring that I was walking out happy with my purchase. I will definitely be doing business with them again and would recommend them.
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May 2023 by Tracy Cutler
Do not buy from here. I try to support local businesses but they rig the vehicles. We got a vehicle from them and with in 7 days it had electrical issues that we found out they knew about them and after 4 phone calls and no help we have a 8,000 dollar paper weight.
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April 2023 by Heather Osborn
I had been on a search for a vehicle that I felt comfortable in and I could feel safe as well. I searched all over Battle Creek and surrounding areas for a while. Stressed and worried I wouldn't find any. I had felt like nothing was right. I went in there to just look around. They were very easy to talk to. Honest and upfront. Every one of them helped me look for the best fit for me and my family. I finally found the one I felt was exactly what I wanted. They encouraged me to have it looked over even though they already had. I have to say, the whole experience was fun and calm as it should have been. No pressure to purchase anything other than what I wanted. Thank you guys for all your help. I feel safe and happy with my decision to stop in. ?
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January 2023 by Jessica H
Owner seems nice but would not buy from them again. Highly, highly recommend going elsewhere. Bought a $25k truck had it looked over before purchase. Within two weeks the radiator “patch” that was obviously done had failed, fuel pump failed, headlights had to be replaced, and tires wouldn’t keep air. Now the check engine light is on. If you do buy, buy the MOST expensive warranty, only way any of it would have been covered. $1400 TWO WEEKS after buying it.
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January 2023 by Rick Johnson
Highly recommend Motorstate Auto.Very friendly, professional honest and fair. They made the experience of buying a vehicle enjoyable. Will definitely return.
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August 2022 by greg bulmer
I got vehicle from this place a little over a year ago, the day after I bought it the engine light went on. Their warranty people gave me the run around. I put just over 3,000 miles on it since I bought and now the engine is done and I'm stuck paying 14,000 for a vehicle I can't drive or afford to put a new motor in. I would stay far away from this place.
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August 2022 by Jaquann Carter- Sanders
One of the best staffs I had ever worked with.They’re were very easy going, understanding, and cooperative, making sure that I was able to purchase a vehicle that’s was perfect for me. The vehicle I purchased was also in amazing condition for its price and miles. They were negotiable which was another great factor.They also offered wings for me and my family that was with me. They were very delicious btw!
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July 2022 by Kellie Zaplitny
This family owned business wants the best for its customers. Great bunch of guys! Lance is a fabulous guy and very helpful to work with!
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May 2022 by Kevin Young
Bought a 2009 GMC Acadia and immediately had the timing chain repaired at GMC dealership for another $3800. Crooks
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March 2022 by Matt Goddard
Very nice staff! Sold me and my son a lemon. I was told by the dealer that this vehicle had just been inspected and was good to go. Transmission went out after 4 days of having it. Radiator leaks, gas door fell off, side panel on drivers seat that has the electronics fell off as well. Tried several times to contact the dealership with 0 response. Crooks!! Do NOT buy anything from these deceitful people.
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February 2022 by Regina Newsum
I looked for an auto for over 6 weeks. I must have looked at over 200 autos. My Husband and I meant a Man a total stranger and during our chat about autos, he recommended Motor State Auto, he told me they will treat you kind and help you out! A couple days went by and I kept thinking about Motor State Auto, so I paid them a visit. I was very nervous, and frightened because I had never had to look for an auto alone before. My Hubby had always checked out our purchases himself. But he couldn't do it this time. He had been in the hospital for over a year and on life support for the first 7 months. I was all on my own. The first person I meant was Brad. He listened to me, he let me cry tears while I told him my story. The second day I went back again, and this time I meant Tyler. The same thing happened again, we chatted, I shed tears, he told me we will get you into something. I fell in love with a small economy SUV. I asked a million questions, and between Brad and Tyler, they took their time and answered everyone of my concerns. They walked me threw all of the paper work, detail by detail. Today I bought my little dream car. I had to figure out how to get it home. Brad delivered it to my home. Brad and Tyler went above and beyond for me. If your looking for a good used auto, visit Motor State Auto on W Michigan Ave in Battle Creek, Michigan. If they do not have what you are looking for, they will find something for you. I am so thankful that I took that step and made that first visit. Not only was Brad and Tyler amazing, I now have two of the best Men for my life Friends. My plan is to now build my credit, keep my auto for a year or so then upgrade. And Motor State Auto will certainly be my first stop. Thank you again Brad and Tyler. Always and ever - Gina.
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January 2022 by Rodney Wilmington
Thanks for everything. I know it's a tough business, but your honesty and perseverance will pay off. I love my truck. The financing was easy and very affordable. You guys will receive all my referrals going forward.Thanks again,Rodney
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January 2022 by Lona Hainer
I bought my daughter first car from here. Couple weeks later was told it needs a transmission. I contacted them and they pretty much said there was nothing they could do. Please beware….
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November 2021 by Joyce Z.
The only thing they were good at was taking our money! I am writing this review not to be vindictive but to warn others! We bought a used Buick Rendezvous on July 23, 2021 from them. Today is November 29, 2021 and the car is still in the shop! First time in was a week after purchase. Needed rear tie rods and tires and a broken spring and second time in is to have a new engine put in the thing! We tried calling them more than once but the guy who answers the phone is only a receptionist and no one ever returns our calls! The only way to buy a car there is if you have your own certified mechanic thoroughly check it over, and then I'd say to still bewatre! What shisters! If I could give them a 1/2 star, I would!